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The Challenges of Growing Small Businesses - International Labour ...

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oth. Those who were members were positive about the support that they got from these<br />

organizations, mostly seen as help with market contacts and networking in general.<br />

In Tanzania the low participation <strong>of</strong> women in business associations was largely the<br />

result <strong>of</strong> a lack <strong>of</strong> awareness <strong>of</strong> the exact objectives and functions <strong>of</strong> the associations.<br />

Many <strong>of</strong> the women entrepreneurs were aware <strong>of</strong> some <strong>of</strong> the business associations, with<br />

the Chambers <strong>of</strong> Commerce being the best known, by 59 per cent <strong>of</strong> all the women.<br />

However many (81 per cent) <strong>of</strong> the women entrepreneurs were not sure what the<br />

associations were actually doing and the benefits they provided for members, and so they<br />

were not motivated to join them. Others had mixed views <strong>of</strong> the associations as being<br />

expensive, not for their business, and as being rather elitist organizations for only certain<br />

groups <strong>of</strong> women. <strong>The</strong> WED Study findings on business associations reflect previous<br />

research reported in the preliminary reports, essentially that most women are unaware <strong>of</strong><br />

business associations, both mixed and women’s associations. Those that have heard about<br />

the associations either have neutral views (i.e. they do not know what they do), or rather<br />

“negative” images based on their own perceptions and the experiences related by others.<br />

<strong>The</strong>se findings provide a clear message for associations to present themselves in a more<br />

effective way, and to put more effort into promoting and marketing themselves and their<br />

services.<br />

4.8.4 Summary<br />

In summary the women entrepreneurs across all three countries appear to have<br />

engaged quite extensively with the business support sector at different times in the start-up<br />

and development <strong>of</strong> their businesses. Whilst many <strong>of</strong> the women who had received both<br />

financial and non-financial support found it useful, from all three countries there were<br />

consistent messages for improving these services. For MFIs, the message was that they<br />

need to revisit or review their loan portfolio and provide new products using a wider range<br />

<strong>of</strong> delivery mechanisms for women in small enterprises who wish to get larger loans for<br />

growth. For the BDS providers there is a need to provide more specialized and advanced<br />

forms <strong>of</strong> training for those women who have moved beyond the start-up stage. For the<br />

business associations, there is a need to further develop their services and better promote<br />

themselves so that women can understand the range <strong>of</strong> benefits that are on <strong>of</strong>fer to them as<br />

entrepreneurs.<br />

4.9 <strong>The</strong> enabling environment<br />

<strong>The</strong> broader regulatory environment in which a business operates is there to enable<br />

the business community as a whole to operate effectively and efficiently within society.<br />

As the WED Study preliminary reports have shown (UDEC, 2002, Zwede & Associates,<br />

2002, and JUDAI, 2002), this is not always the case for micro and small enterprises, who<br />

feel that there is not a “level playing field” for them in this respect and that they experience<br />

additional constraints due to their size. This is particularly true in the three study countries<br />

where much <strong>of</strong> the legislation and many <strong>of</strong> the practices relating to and controlling the<br />

MSE sector are still evolving and being adopted.<br />

<strong>The</strong> field research findings for the WED Study concur with this in some respects, and<br />

also reveal that some women feel that they experience a double disadvantage from a being<br />

women in MSE businesses. In broad terms the issues are related to four areas, some <strong>of</strong><br />

which are more gender-related, i.e. issues <strong>of</strong> ignorance <strong>of</strong> procedures, onerous procedures,<br />

constrained mobility, and various forms <strong>of</strong> harassment including sexual harassment.<br />

Figure 10 illustrates how the enabling environment impacts on the MAIR ingredients, as<br />

well as on the women entrepreneurs’ access to the five forms <strong>of</strong> capital.<br />

57

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