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Making Sure That Your
Work is Acceptable
by Bob Cusumano
We’d like all of our jobs to run smoothly.
Unfortunately, in many cases there are
problems regarding the coordination of
various portions of the work. Often, those parties
are the painting contractor and the drywall finisher.
And on that subject, here’s a desperate e-mail that I
received from a painting contractor last week:
“I am encountering many problems on a project which
has been a failure since the start. The G. C. has gone
through one project manager and four superintendents.
They have hired and fired several subs. This project has
just been one big headache for all. Anyway, there have
been problems as to the way the ceilings and walls look.
This condo complex has large windows and a tremendous
amount of natural light coming through. We have
been asked to repaint and repaint. They have signed
tickets but are now refusing to do so because they are
saying that we did not do the job right. They have had
three taping companies on this job. The first company
did the usual taping job. The second taping company
did a level 5 skim coat that looked like a level-1 job. The
third and current taper came in to redo taping. Mind
you, we are re-coating each time this is done. We finished
five floors and they sent the tapers back to do
a wider skim on all joints. This required us to repaint
again. At this point, the G. C. decided not to sign any
more tickets because they felt that this was happening
because of our poor paint job. We have recoated, spot
primed, recoated, primed the entire wall and recoated
and cannot seem to get it to look right. Now you can
only see it if you stand along the side of the wall with the
natural light hitting it. Every time the G. C. sees this, he
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