View the CUPE Local 133 Agreement - Niagara Falls, Ontario, Canada

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7.05 When an employee is required, in accordance with this Collective Agreement, to conduct
business on behalf of the Union during working hours, he will report to his supervisor
immediately following the conclusion of said business.
Article 8 - Grievance Procedure
8.01 It is the mutual desire of the parties that complaints of employees be adjusted as
promptly as possible. It is understood that an employee has no grievance until he has
first given his immediate supervisor an opportunity to adjust his complaint. An
employee shall discuss his complaint, within eight (8) days of the alleged occurrence,
directly with his immediate supervisor. The employee may, if he so desires, be
accompanied by his Union Steward. The immediate supervisor shall, following
investigation, give his verbal reply within two (2) days after hearing the complaint, with
the Union Steward in attendance if the employee so desires. If the employee chooses to
waive his right to be accompanied by a Union Steward, he must waive such right in
writing.
8.02 Step 1
8.03 Step 2
If not settled, a grievance will be submitted on a standard grievance form within three
(3) days to the immediate supervisor’s supervisor or his representative. Such grievance
shall include:
1. The date of submission.
2. The grieving employee’s signature or if absent due to vacation, illness, etc. the
Union on his behalf.
3. The nature of the grievance.
4. The remedy sought.
5. The clause(s) of the Agreement allegedly violated or the alleged occurrence said
to have caused the grievance.
The Chief Steward, accompanied if he wishes by the appropriate Steward, shall be given
an opportunity to discuss the grievance with the immediate supervisor’s supervisor or
his representative within three (3) days of submission of the grievance.
The immediate supervisor’s supervisor or his representative shall give his decision in
writing within three (3) days of the discussion.
If not settled at Step 1, and the immediate supervisor’s supervisor is someone other than
the Department Head, the Griever and a maximum of three (3) members of the Grievance
Committee shall, within five (5) days present the grievance to the Department Head or
his designate who shall have five (5) days within which to meet with the Grievance