M4_East_Feedback_Report_April14
M4_East_Feedback_Report_April14
M4_East_Feedback_Report_April14
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property questions. The 1300 number was answered between 8.30am and 5.00pm and where calls were<br />
missed the project team aimed to return calls within one business day.<br />
2.2.2 Project email<br />
Community members and stakeholders were invited to provide their comments on the concept design via the<br />
project email address: info@westconnex.com.au<br />
2.2.3 Online ‘Have your Say’ forms and subscribe for updates<br />
An online feedback form was available for community members to submit their comments and feedback on<br />
the <strong>M4</strong> <strong>East</strong> concept design. A separate online form was made available for people to register their interest<br />
in receiving updates on the project.<br />
2.2.4 Stakeholder meetings<br />
More than 15 meetings have been held with industry, government departments and agencies, businesses<br />
and local service providers within the <strong>M4</strong> <strong>East</strong> corridor.<br />
2.2.5 Individual property<br />
meetings<br />
In addition to the consultation on the concept<br />
design, project team members have met with more<br />
than 85 property owners and nearby neighbours to<br />
discuss the potential impact of the project on<br />
individual properties and explain the property<br />
acquisition process. Questions were answered on<br />
the concept design and concerns were recorded<br />
about potential project impacts during construction<br />
and operation.<br />
Flemington Paddy’s Market community information session<br />
2.2.6 Community information sessions<br />
The community was invited to drop in and speak with project team members during seven community<br />
information sessions held during December 2013 and February 2014. The purpose of these sessions was to<br />
hear ideas and concerns from the community about the concept design, respond to questions and provide<br />
further information on the planning and design process following this early consultation period. Up to 12<br />
project team members were available at the information sessions from a range of technical backgrounds<br />
including road design, tunnel and ventilation design, environment, traffic and transport planning, urban<br />
revitalisation, procurement, project management and communications. Table 2 outlines where and when<br />
each of the community sessions were held and the approximate number of people who attended each<br />
session.<br />
12 <strong>M4</strong> <strong>East</strong> Community <strong>Feedback</strong> <strong>Report</strong>
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