M4_East_Feedback_Report_April14
M4_East_Feedback_Report_April14
M4_East_Feedback_Report_April14
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Executive summary<br />
The preliminary concept design for the WestConnex <strong>M4</strong> <strong>East</strong> project was announced on 28 November 2013<br />
and displayed for comment until 17 February 2014. A range of communication and consultation activities<br />
were carried out during this period to inform the community about the concept design and to seek feedback.<br />
Objectives<br />
The objectives of the communication and consultation activities were to:<br />
<br />
<br />
<br />
<br />
Raise awareness - of the <strong>M4</strong> <strong>East</strong> concept design and the WestConnex project.<br />
Engage with key stakeholders and affected local communities - early in the planning process, so issues<br />
raised can help refine the concept design and inform the environmental impact statement (EIS)<br />
Allow face to face dialogue - between community members and the WestConnex project team (including<br />
a range of specialists)<br />
Engage early with property owners - regarding the potential need for property acquisition for the<br />
construction and operation of the <strong>M4</strong> <strong>East</strong>.<br />
Activities<br />
Communication and engagement activities included:<br />
<br />
<br />
<br />
<br />
<br />
Delivery of the <strong>M4</strong> <strong>East</strong> concept design community update to more than 105,000 residences and<br />
businesses<br />
11 newspaper advertisements to promote the concept display and invite feedback<br />
More than 85 individual meetings regarding property acquisition and discussions with nearby owners<br />
More than 15 stakeholder meetings with industry, government, businesses and local service providers<br />
More than 600 face to face discussions with team members at<br />
seven community information sessions<br />
<strong>Feedback</strong><br />
<strong>Feedback</strong> on the <strong>M4</strong> <strong>East</strong> concept design was received via:<br />
Email – more than 390 received<br />
‘Have your Say’ online form – more than 100 received<br />
Phone calls – more than 320 calls received<br />
Letters – more than 640 letters received of which about 600<br />
were form letters<br />
Face to face discussions with project team members at<br />
community information sessions.<br />
Some of the most frequently raised concerns include:<br />
<br />
Property impacts, impacts on property values and property<br />
acquisition<br />
Flemington Paddy’s Market community information session<br />
4 <strong>M4</strong> <strong>East</strong> Community <strong>Feedback</strong> <strong>Report</strong>