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FY 2012 Annual Report - Orascom Development

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14 <strong>Orascom</strong> <strong>Development</strong> <strong>2012</strong> <strong>Annual</strong> <strong>Report</strong> 15<br />

3. Business Segments<br />

3.1 Hotels<br />

Hotel revenues increased by 8.2% due to higher room rates and slightly improved occupancy rates. Accordingly, the operating<br />

result (EBITDA) increased to CHF 36.9 million.<br />

Hotel revenues<br />

CHF 147.6m<br />

(2011: CHF 136.3m)<br />

Share of Group revenue<br />

54.3%<br />

(2011: 53.7%)<br />

<strong>2012</strong><br />

2011<br />

<strong>2012</strong><br />

2011<br />

Hotel market in <strong>2012</strong><br />

The main factors opposing a stronger revival of the hotel market in Northern<br />

Africa and in a number of countries in the Middle East were the continued political<br />

volatility and a subdued economic situation in key European source markets.<br />

In addition tour operators reduced flight capacities impacting occupancy<br />

rates. Nevertheless, revenues per available room grew in the North African<br />

market by 10% in <strong>2012</strong> and 6% in the Middle East.<br />

Financial review <strong>2012</strong><br />

<strong>Orascom</strong> <strong>Development</strong>’s hotel revenues grew by 8.2% from CHF 136.3<br />

million a year ago to CHF 147.6 million in <strong>2012</strong> driven by three main factors:<br />

First, our hotel room capacity increased by 1.0% from 6,589 rooms to 6,654<br />

rooms due to the opening of the Juweira Hotel in Salalah Beach (64 rooms)<br />

in Oman during <strong>2012</strong>. Second, occupancy rates in our hotels increased<br />

by one percentage point from 56% to 57%. And third we were able to<br />

increase our average room rates by 5.3% compared to the prior year. In this<br />

context it is worth mentioning that the share of hotels managed by <strong>Orascom</strong><br />

<strong>Development</strong>, in contrast to the share of international hotel chains, grew from<br />

7.4% a year ago to 9.1% in <strong>2012</strong>. While our key source markets remained to be<br />

Western Europe (mainly Germany, France, Great Britain and BeNeLux), for<br />

the first time business from Egypt became the number one in terms of number<br />

of hotel guests and number two in terms of room nights because of shorter<br />

stays. As a consequence of the revenue growth, the segment`s operating<br />

result (EBITDA) increased from CHF 31.3 million in the prior year (23.0%<br />

margin) to CHF 36.9 million (25.0% margin).<br />

Country and destination performance varies<br />

In our flagship destination El Gouna near Hurghada and in our other hotels<br />

on the Red Sea client demand increased as customers started to significantly<br />

differentiate between safe tourism areas and larger urban cities.<br />

Taba Heights, Egypt, was negatively affected by reduced flight capacities which<br />

led to a lower occupancy rate of 47%.<br />

In our destination the Cove in UAE, 100 km away from of Dubai, the number of<br />

hotel guests increased for the fourth consecutive year and a stellar occupancy<br />

rate of 81% was reached despite a 16.0% increase in average room rates.<br />

In Jordan occupancy rates reached 44%, slightly below the previous year. At the<br />

same time, we managed to stabilize average room rates at the 2011 level.<br />

In Oman we celebrated the opening of our second hotel, the Juweira Boutique<br />

Hotel in Salalah Beach. As a consequence, the number of hosted tourists in<br />

Oman increased compared to last year.<br />

Reorganization of Management Team<br />

Our hotel management team has been reorganized in the course of <strong>2012</strong> in<br />

order to align our businesses closer to customer needs. Mahmoud Zuaiter,<br />

former CFO of <strong>Orascom</strong> <strong>Development</strong>, was appointed Chief Hotel Officer.<br />

In addition, three internationally recognized hospitality experts for the areas<br />

Sales & Marketing, <strong>Development</strong> & Technical Services and Operations were<br />

hired. We opened representative offices in Cairo, Muscat, Amman, London,<br />

Cologne, Stockholm and Budapest to increase customer relationships. To<br />

further increase our public and product awareness, <strong>Orascom</strong> <strong>Development</strong><br />

intends to intensify its social media efforts and customer events in the future.<br />

Outlook for 2013<br />

The first two months of the current business year registered a slight decrease<br />

in revenues compared to the same period of last year. During the next 12<br />

months our hotel portfolio will be expanded with the openings of The Chedi<br />

Andermatt in Switzerland (December 2013: 89 rooms), our first hotel in<br />

Makadi on the Rea Sea (December 2013: 288 rooms) and the Rotana Hotel<br />

in Salalah Beach (expected December 2013: 399 rooms) which should<br />

additionally increase revenues.<br />

EBITDA<br />

CHF 36.9m<br />

(2011: CHF 31.3m)<br />

2.8<br />

18.5<br />

1.8<br />

Revenues by<br />

Countries<br />

(% total)<br />

76.9<br />

Egypt<br />

UAE<br />

Jordan<br />

Oman<br />

The Hotels segment KPIs, as of 31 December <strong>2012</strong><br />

<strong>2012</strong><br />

2011<br />

2<br />

3<br />

3<br />

6<br />

Number of Hotel Rooms<br />

23<br />

Occupancy rate<br />

Egypt<br />

Russia<br />

Germany<br />

France<br />

Great Britain<br />

Belgium<br />

ARR<br />

(CHF) 1<br />

UAE<br />

Netherlands<br />

Jordan<br />

Israel<br />

Others<br />

TRevPAR<br />

(CHF) 2<br />

Country Destination <strong>FY</strong> 2011 <strong>FY</strong> <strong>2012</strong> <strong>FY</strong> 2011 <strong>FY</strong> <strong>2012</strong> <strong>FY</strong> 2011 <strong>FY</strong> <strong>2012</strong> <strong>FY</strong> 2011 <strong>FY</strong> <strong>2012</strong><br />

Egypt El Gouna 2,706 2,707 57% 63% 53 54 51 59<br />

Taba Heights 2,365 2,365 54% 47% 50 53 52 48<br />

Others Red Sea 830 830 55% 63% 34 30 36 40<br />

Floating Hotels 27 27 25% 15% 595 625 226 132<br />

UAE The Cove 346 346 77% 81% 139 161 182 215<br />

Jordan Tala Bay 260 260 47% 44% 65 64 47 44<br />

Oman Jebel Sifah 55 55 25% 33% 103 111 52 76<br />

Salalah - 64 - 38% - 128 - 74<br />

ODH Group 6,589 6,654 56% 57% 57 60 57 61<br />

7<br />

7<br />

8<br />

15<br />

Nationality of<br />

hotel guests<br />

(% total)<br />

1 ARR: Average Room Rate<br />

2 TRevPAR: Total Revenue Per Available Room is similar to RevPAR but also takes into account other room revenues e.g. food and beverage, entertainment, laundry and other services.<br />

11<br />

14

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