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Smart Meters - Public Service Commission

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Electric bill skyrockets after smart meter; opt-out<br />

option coming, but will cost<br />

April 5th, 2012, 12:00 am · · posted by Laura Barron-Lopez<br />

inShare2<br />

The electric bill in January 2011 was $150.23, the usual cost<br />

of the monthly bill and typical for this small Laguna Woods home.<br />

One year later, the bill was $514.34.<br />

What could have possibly caused this$364 increase – a leap of 243 percent? A new state-of-the art Jacuzzi?<br />

Millions of holiday lights to rival Disneyland?<br />

No, Pat Wiseman said. The only change to his parents’ home was a new smart meter from the electric<br />

company, Southern California Edison. It had been installed at the end of October.<br />

<strong>Smart</strong> meters are part of the new Edison <strong>Smart</strong>Connect grid. They connect to “a secure wireless network” that SCE<br />

says gives customers greater control to manage their usage – even from a cellphone, many miles from home. <strong>Smart</strong><br />

meters are also read remotely, so employees don’t have to trek to the house to read the meter. By the end of this<br />

year, 5 million smart meters are slated to be installed in Southern California. SCE is almost done installing them in<br />

Orange County – but there may soon be a way to opt out (at a price).<br />

It was after his mother’s smart meter was installed that Wiseman started seeing problems. Between Nov. 10 and Dec.<br />

13, the usage for the 1,600 square-foot home was 62.4 kilowatt hours, he said. Between Dec. 13 and Jan. 12, it<br />

was 102.1 kilowatt hours.<br />

Wiseman argues that there’s no reason the consumption should have changed, because his mother’s habits did not.<br />

She lives alone, spends most of her time in her bed, and has one 24-hour care person with her. He lays the blame for<br />

the astounding increase squarely on the new meter.<br />

Edison's <strong>Smart</strong>Connect campaign shows a cheerful consumer.<br />

When we first spoke to SCE, a spokesman said there is no way of telling if there are accuracy problems without<br />

examining the individual usage of the consumer. But the company said it has not had complaints about accuracy.<br />

Instead, he said, consumers say the new meters improve their ability to track their usage.<br />

However, since December of 2008, theCalifornia <strong>Public</strong> Utilities <strong>Commission</strong> has received 946 complaints on<br />

SCE’s smart meters, ranging from concern over health dangers to privacy and billing issues, to simply not wanting<br />

the smart meter at all.<br />

The health issues people complain about include dizziness, nausea and headaches – symptoms some say are<br />

caused by the radio frequency (RF) radiation that the smart meters emit – as well as worries about being exposed to<br />

possible carcinogens.

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