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Smart Meters - Public Service Commission

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Installer Speaks Of <strong>Smart</strong> Meter Problems<br />

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Posted: Aug 17, 2012 6:29 PM EDTUpdated: Sep 13, 2012 1:41 PM EDT<br />

It's been just two days since regional energy giant PECO abruptly halted its<br />

federally funded smart meter installation program, yet the utility has already<br />

received 1,000 calls from customers. According to a PECO spokesperson,<br />

most of the calls are from consumers seeking answers to questions about<br />

smart meters, but 200 of the callers have asked Peco to send a crew to<br />

their homes to inspect meters or electrical equipment.<br />

PECO put the installation of 1.6 million smart meters on-hold after a Fox 29<br />

investigative report last week raised questions about the installation effort.<br />

A home owner in Yardley told reporter Jeff Cole he arrived home recently<br />

to find a man racing across his yard with a fire extinguisher. The man was<br />

an installer attempting to control a problem inside the electric box-a<br />

problem which occurred soon after a smart meter was put in. Also in that<br />

report, Fox 29 broadcast the words of another installer who said he didn't<br />

believe he was prepared to identify or correct problems that may come up<br />

during meter installations.<br />

This week PECO announced it was stopping installation of the meters while<br />

it re-evaluated the program. The spokesperson also said the utility<br />

would install new safety features in meters already in customers' homes.<br />

Beginning Saturday, PECO expects to remove some of the meters made<br />

by the Sensus company and replace them with those produced by another<br />

supplier known as L & G. Meanwhile an installer, who asked Fox 29 to<br />

hide his identity, said his fellow installers have faced bursts of energy and<br />

sparks as they've attempted to put some of the new smart meters in place.

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