AT-3624TR/3648TR Installation Manual - Allied Telesis

Appendix E
Technical Support Fax Order
Incident Summary
Name__________________________________________________________________
Company _______________________________________________________________
Address ________________________________________________________________
City ____________________State/Province____________ Zip/Postal Code __________
Country _________________ Phone __________________Fax ____________________
Model number of Allied Telesyn product I am using _____________________________
Firmware release number of Allied Telesyn product _____________________________
Other network software products I am using (e.g., network managers)
_______________________________________________________________________
Brief summary of problem _________________________________________________
_______________________________________________________________________
Conditions (List the steps that led up to the problem.) ___________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate ATI office. Fax numbers can be found
on page 69.
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