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44 | IDENTITY<br />

AROUSE INTEREST IN THE WAITING ROOM<br />

The Dentsply <strong>Friadent</strong> information brochures and the waiting room posters communicate<br />

with patients where they are particularly open to dental information:<br />

the waiting area of the dental practice. People in waiting rooms are particularly<br />

interested in reading, whether out of curiosity, nervousness or even fear. Here<br />

patients can be made aware of the ex<strong>is</strong>tence of implant treatment. The information<br />

brochures and the waiting room posters encourage patients to d<strong>is</strong>cuss the possibilities<br />

with the dent<strong>is</strong>t and provide opportunities for an initial consultation on the<br />

options of implant treatment. The brochures and the posters address all three<br />

patient types, meaning that they address three important types of indications:<br />

implants for single tooth gaps, larger gaps and implant solutions for the edentulous<br />

jaw. The brochures provide information on the significance of customized solutions<br />

with the slogan: “Implants. One hundred percent yourself!”<br />

TARGETED CONSULTATION<br />

If the patient <strong>is</strong> now interested in implants, Dentsply <strong>Friadent</strong> has developed information<br />

brochures for the specific indication and information posters for the consultation.<br />

Starting from the various indication groups the basic stages of implant<br />

treatment are explained in easily understandable terms. Three information brochures<br />

describe the experiences of the characters Matthew, Ian and Heather, and<br />

deal with objections in personal consultation and explain what actually happens<br />

during treatment step by step. They also include a collection of frequently asked<br />

questions to answer any specific questions patients might have.<br />

All materials from the posters to the implant passport are<br />

available for the Xive and Ankylos implant systems.

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