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TOURISM VICTORIA ANNUAL REPORT

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domestic marketing<br />

Travel + Leisure<br />

named Melbourne<br />

one of the world’s<br />

100 Greatest Trips<br />

Visit Make Believe campaign image, Dandenong Ranges. Photo: Publicis Mojo.<br />

Tourism Victoria's primary<br />

role is to encourage visitors<br />

from interstate and overseas<br />

to holiday in the state.<br />

Melbourne<br />

To capitalise on the momentum<br />

gained by the Melbourne 2006<br />

Commonwealth Games, in September<br />

2006 Tourism Victoria launched phase<br />

eight of the successful jigsaw campaign,<br />

with a major brand campaign for<br />

Melbourne. The campaign theme, It’s<br />

Easy to Lose Yourself in Melbourne, takes<br />

inspiration from the city’s inherent<br />

mystery, diversity and creativity.<br />

The campaign moves beyond simply<br />

putting Melbourne on the wish list and<br />

towards motivating consumers to come<br />

and explore the city for themselves. It<br />

promotes the city as a place of hidden<br />

treasures and invites visitors on a journey<br />

of discovery. It does this by building on<br />

the city’s current brand reputation as<br />

stylish, sophisticated and romantic, and<br />

by adding the attribute of creativity to<br />

further differentiate Melbourne from its<br />

main competitor, Sydney.<br />

The campaign emphasises Melbourne’s<br />

depth, diversity and difference by<br />

focusing on the key strengths of<br />

precincts; people; arcades and laneways;<br />

boutiques; galleries; fine food and wine;<br />

arts; culture and architecture.<br />

Underpinned by the promotion of a<br />

series of signature experiences – luxury<br />

and indulgence; cultural discovery; cool<br />

hunting; fashion and fun; and relax and<br />

rejuvenate – this integrated campaign<br />

comprising television, cinema, print,<br />

online, public relations and cooperative<br />

travel industry marketing elements,<br />

was also launched in New Zealand in<br />

September 2007.<br />

While only in the second year of the four<br />

year $12.4 million campaign, domestic<br />

results to date indicate that Melbourne<br />

has overtaken Sydney as the most<br />

lucrative market for domestic tourists.<br />

Domestic overnight visitors spent<br />

$4.7 billion in Melbourne – $135 million<br />

more than in Sydney. Over the period<br />

March 2003–2008, overnight visitors to<br />

Melbourne grew at an average annual<br />

rate of 1.5 per cent, outperforming both<br />

Sydney (-1.9 per cent) and the Gold<br />

Coast (+0.5 per cent).<br />

The campaign has received numerous<br />

prestigious industry awards, including<br />

two Caxton Awards and the coveted<br />

Quinliven Black Award, which celebrates<br />

the most outstanding newspaper<br />

campaign of the year.<br />

Travel + Leisure magazine named<br />

Melbourne as one of the world’s 100<br />

Greatest Trips. Melbourne was the only<br />

city highlighted in the Australia, New<br />

Zealand and South Pacific region.<br />

According to the 2008 Brand Health<br />

Survey, Melbourne is perceived by<br />

Australians as the nation’s top spot for<br />

shopping; theatre; style and romance;<br />

quality food experiences and world<br />

class restaurants; cafes; nightlife and<br />

major international sporting and cultural<br />

events. For the second year running<br />

readers of Shop Til You Drop magazine<br />

voted Melbourne as the best shopping<br />

destination in Australia. Of the 3,000<br />

readers surveyed, 73 per cent regarded<br />

Melbourne as the best shopping area<br />

compared with 23 per cent who voted<br />

for Sydney.<br />

BRAND HEALTH<br />

australia's best shopping city<br />

Capital Cities %<br />

Melbourne 57<br />

Sydney 22<br />

Adelaide 2<br />

Brisbane 8<br />

Perth 2<br />

Other 9<br />

In the annual Brand Health survey<br />

Melbourne increased its lead position<br />

in the consumer mindset as the<br />

city associated with shopping.<br />

MARKETING<br />

23

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