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(yy) “services” means <strong>the</strong> provision of labour and work carried out by hand, or with
<strong>the</strong> assistance of plant and equipment, including <strong>the</strong> input, as necessary, of
knowledge based expertise;
(zz)
“service provider” means a current or potential supplier, manufacturer,
contrac<strong>to</strong>r, vendor, agent or consultant;
(aaa) “SMME’s means small, medium and micro enterprises in <strong>the</strong> supply chain
management system of <strong>the</strong> Municipality;
(bbb) “Structures Act” means <strong>the</strong> Local Government: Municipal Structures Act, 1998
(Act No 117 of 1998);
(ccc) "sub-contracting" means <strong>the</strong> primary contrac<strong>to</strong>r's assigning or leasing or making
out work <strong>to</strong>, or employing ano<strong>the</strong>r person <strong>to</strong> support such primary contrac<strong>to</strong>r in <strong>the</strong>
execution of part of a project in terms of <strong>the</strong> contract;
(ddd) “Systems Act” means <strong>the</strong> Local Government: Municipal Systems Act, 2000 (Act
No 32 of 2000);
(eee) “trust” means <strong>the</strong> arrangement through which <strong>the</strong> property of one person is
made over or bequea<strong>the</strong>d <strong>to</strong> a trustee <strong>to</strong> administer such property for <strong>the</strong> benefit
of ano<strong>the</strong>r person;
(fff)
"trustee" means any person, including <strong>the</strong> founder of a trust, <strong>to</strong> whom property is
bequea<strong>the</strong>d in order for such property <strong>to</strong> be administered for <strong>the</strong> benefit of
ano<strong>the</strong>r person;
(ggg) “written quotation” means a quotation received after and as a result of requests
by <strong>the</strong> municipality of such quotation from suppliers listed on <strong>the</strong> supplier
database of <strong>the</strong> municipality.
1.2 In this document unless <strong>the</strong> context o<strong>the</strong>rwise indicates, words and expressions
denoting <strong>the</strong> singular shall include <strong>the</strong> plural and vice versa, words and expressions
denoting <strong>the</strong> male sex shall include <strong>the</strong> female sex and vice versa and reference <strong>to</strong> a
natural person shall include a legal person and vice versa.
CHAPTER 2: INTRODUCTION, OBJECTIVES AND RESPONSIBILITIES
2. INTRODUCTION
2.1 Effective and efficient service delivery implementation requires <strong>the</strong> integration and coexistence
of various systems and processes. One of <strong>the</strong>se processes which require
successful implementation in order <strong>to</strong> be effective is <strong>the</strong> supply chain management
process as prescribed in section 110 of <strong>the</strong> MFMA;
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