UEA London prospectus 2012–2013 - University of East Anglia

Student support
Student support for under 18s
Before INTO accepts a student under 18 years of
age, parents must sign a consent form authorising
nominated INTO staff to act in loco parentis (on
behalf of the parent) in the case of an emergency.
Parents are also required to complete a medical
information form. Relevant forms will be sent to
parents and the student with the confirmation
documents. No student will be accepted at the
INTO Centre without these forms having been
completed, signed and returned to INTO before
the start of the course.
INTO recommends that parents appoint a
UK-based guardian for international students
under 18. If parents are making their own
arrangements for either guardianship services or a
friend or family member in the UK to act as
guardian to the student, evidence of these
arrangements must be supplied to INTO before
the course starts.
A copy of our policy regarding under 18 year
old students is available on request. An information
leaflet on the care of students under 18 years old
will be sent to parents once a student has applied.
Multi-lingual staff
At the Centre, our staff speak a range of languages
including Arabic, Japanese, Korean, Mandarin,
Russian, Spanish, and are available to assist new
and prospective students and parents who may not
be able to communicate effectively in English.
Social activity programme
While the main reason for coming to London is to
study, involvement in non-academic activities is also
important to help you adjust to life in the UK and
develop a network of friends. The city of London
offers a wide variety of options for socialising,
experiencing the arts or taking part in sports. INTO
also organises a regular programme of activities
designed to help you make the most of your time in
the UK. The programme includes trips to places of
interest in London and other parts of the UK, as
well as visits to the theatre and cinema.
Visa and immigration support
Once students arrive at the Centre, Student Services
will provide information, support and guidance on
renewing your student visa, as well as issuing any
documentation you may need to submit to support
your visa application. Visa workshops will be held
throughout the year and individual appointments can
be made for you should you require specific advice.
Support for students with disabilities
A confidential service for students is available
offering advice and information about adjustments
that can be made for students with disabilities,
such as dyslexia, sensory impairments, and
mobility and medical conditions. For further details
please contact the Student Services Team.
Visa workshops are held throughout the year and
individual appointments can be made
The reception staff are always there to help
I really enjoy working as part of the Student Services Team. I love mixing
with the variety of different people and getting to know students, as well as
understanding their culture! The best part of my Job is being able to make a
difference to a student’s life here in the UK. I am always more than willing to
help students with any queries, even those unrelated to their education. I also
strongly believe that we have a fantastic Student Services Team, who I can
now call friends and family!
Madonna Charalampidi, Russian Language Counsellor
Student Services team
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