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pdf tender document information - CCMB

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7. Software supplied should be the latest versions and any up gradations in the Software to be given free of cost for<br />

three years.<br />

8. All standard accessories that would be supplied with the system should be clearly mentioned in the offer. Other<br />

required accessories may be offered separately as options.<br />

9. The principals / local agents are responsible for the installation, testing and commissioning of the main system<br />

and accessories which should be carried out immediately after receipt of the system. Integration of the main<br />

system with the accessories, checking the specifications, training the users to be done at the site free of cost.<br />

10. Please indicate the year in which the model was introduced in the market and confirm whether the spares and<br />

consumables for the system would be available for a minimum period of 10 years.<br />

11. Pre-installation and utility requirements for installation and running the system should be clearly mentioned.<br />

12. Availability of local service support and response time for a service call during and after warranty to be specified.<br />

13. Alternate models, accessories and options if any to be offered separately with break-up-costs and indicating<br />

differences / advantages between various models.<br />

14. Warranty for the entire system and accessories to be clearly mentioned. A two years comprehensive extended<br />

warranty cost including parts and labour to be included in the option in addition to the standard warranty.<br />

15. Copies of Scientific papers, references where similar models as the offered system has been used should be<br />

enclosed<br />

16. List of users in India of the similar models as the one(s) offered along with the names, addresses, telephone<br />

numbers and mail ID’s to be enclosed separately.<br />

17. Demonstration of similar models as the one(s) offered to e given on request at other customer sites.<br />

18. In-depth service training on the repair and maintenance of the system to be provided for two Instrumentation<br />

personnel of <strong>CCMB</strong> at the manufacturers facilities. The training to be offered free of cost including the to and fro<br />

airfare from Hyderabad to the place of training, boarding, lodging and all living expenses.<br />

19. All other clauses of payment details validity of quotation, delivering schedule, shipment etc… to be indicated.<br />

20. Technical presentations of the systems offered are to be made on request from <strong>CCMB</strong>.<br />

21. Typical samples provided to be imaged and analyzed on similar systems at other customer sites and given to<br />

<strong>CCMB</strong> for evaluation.<br />

22. Selection of the system would be based on the response to all the above points apart from technical<br />

specifications, features, proven support & service and suitability to <strong>CCMB</strong>’s requirements. Please<br />

therefore respond to all the points.<br />

BID DOCUMENT (YC)<br />

Page 61 of 63

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