pdf tender document information - CCMB

Main system including subsystems, computers and accessories should operate on 220V, 50 Hz mains power.
The computers / workstations and printers offered along with the system should be the latest model
(configuration to be specified) compatible with the control and analysis software. Required interface cards,
cables, CD writer etc to be included. The PC /workstation should have a three year comprehensive onsite
Warranty.
Detailed literatures (all originals) with technical specifications and features to be sent along with the offer.
Detailed instruction and service manuals with circuit diagrams and all engineering details for the entire system
should be supplied with the unit. Commitment to this clause to be made in the offer.
Software supplied should be the latest versions and any upgradation in the software to be given free of cost
for three years.
Required calibration kits for the installation and testing should be supplied with the system.
If required demonstration of the unit to be given at any installed sites in India.
All standard accessories that would be supplied along with the unit should be clearly mentioned in the offer.
Other required accessories should be offered as optionally.
Essential electronic, mechanical spares and consumables to be offered for a minimum period of six months of
operation. Detailed list of such items to be given separately.
Complete installation and testing the equipment to its specifications should be done at the site of installation
free of cost. After the installation, the system should be demonstrated to the users and samples should be run
on the instrument and tested. User training to be given at site and periodic application training to be given till
the users are familiar with the system and software. Commitment to this effect to be made in the offer
Cost offered should include a two-year warranty on the main system inclusive of parts and labour.
Service training for one of the instrumentation staff of CCMB should be provided at the manufacturing facilities
abroad. This should be an extensive training programme covering the repair, maintenance and calibration
aspects of the system and should form a part of the official service training course at the manufacturing
facilities abroad. The above training to be offered free of cost including tution fees, To and fro airfare from
Hyderabad to the place of training, boarding, lodging and all living expenses.
Availability of local service and application support and response time for a service call during and after
warranty to be specified.
Spares for the system should be available for a minimum period of 8 years and confirmation to be given in the
offer.
The year in which the offered model was introduced into the market and the number of installations in India
and all over the world over the last three years should be mentioned.
List of users worldwide and in India along with the names, email ID’s and telephone numbers of the customers
to be enclosed in the offer in separate annexures.
All other clauses of warranty, delivery schedule, payment details to be clearly mentioned
Apart from meeting the specifications, features and clauses, selection of the system would also be
based on the response to all the points mentioned above and hence please respond to all the points.
BID DOCUMENT (YC)
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