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challenges facing express delivery services in canada's urban centres

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Institute of Hous<strong>in</strong>g & Mobility<br />

Challenges <strong>fac<strong>in</strong>g</strong> the EDS <strong>in</strong>dustry <strong>in</strong> Canada's <strong>urban</strong> <strong>centres</strong><br />

TABLE 10: COMMERCIAL/COURIER ISSUES IN CANADIAN METROPOLITAN TRANSPORTATION PLANS<br />

City<br />

No. of Pages on<br />

Goods<br />

Movement<br />

% of Plan on<br />

Goods Movement<br />

Vancouver 3 5.4 No<br />

Calgary 2 3.3 No<br />

Edmonton 7 7.1 No<br />

W<strong>in</strong>nipeg 1 1.7 No<br />

Refers to ‘Couriers’<br />

‘Messengers’ or<br />

‘Express Delivery’?<br />

Hamilton 3 4.8 Yes (“air courier”)<br />

Toronto 2 1.8 Yes (“courier”)<br />

Ottawa 3 3.0 No<br />

Montreal 1 0.9 No<br />

The implication of this is that courier routes are not be<strong>in</strong>g acknowledged as priorities for<br />

improv<strong>in</strong>g access for goods movement. Instead, the plans <strong>in</strong>tend to restrict the types of uses that<br />

couriers require – a ready supply of street park<strong>in</strong>g and sufficient park<strong>in</strong>g times for deliver<strong>in</strong>g<br />

goods. Both of these requirements are currently be<strong>in</strong>g seen as <strong>urban</strong> traffic problems with little<br />

consideration of their importance for the efficient and timely <strong>delivery</strong> of 700 million packages <strong>in</strong><br />

Canada. It is also apparent that goods movement, <strong>in</strong> general, is not a major topic of<br />

transportation plans <strong>in</strong> Canada. With the exception of Vancouver, Edmonton, and Hamilton,<br />

discussions of goods movement issues never amount to more than 4 percent of transportation plan<br />

documents (Table 10).<br />

Conclusions from review of transport plans<br />

Based on the review of current municipal transport plans, we conclude that <strong>urban</strong> transportation<br />

policy <strong>in</strong> Canada’s major cities is mov<strong>in</strong>g towards restrict<strong>in</strong>g the availability of transportation<br />

required for a vigorous courier <strong>in</strong>dustry. For one, the place of courier <strong>services</strong> is rarely<br />

addressed <strong>in</strong> direct terms. This is probably on account of the lack of knowledge of the size and<br />

significance of courier <strong>services</strong> <strong>in</strong> commercial activity and the general vitality of cities.<br />

M<strong>in</strong>imal recognition is given the existence of courier operations, while at worst couriers are<br />

treated as an <strong>in</strong>convenience that should be expunged from congested central bus<strong>in</strong>ess districts.<br />

The few references that are made to courier-type transportation are focussed on controll<strong>in</strong>g and<br />

limit<strong>in</strong>g the activity. What is emphasised is a need to protect traffic flow and to limit deliveries to<br />

specific zones.<br />

Page 21

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