challenges facing express delivery services in canada's urban centres

Institute of Housing & Mobility
Challenges facing the EDS industry in Canada's urban centres
4500
Property Sizes (thousands of square feet)
4000
3500
3000
2500
2000
1500
1000
500
0
154-158 Pearl
365 Bay
277 Wellingotn W
55 York
330 Bay
105 Adelaide W
70 York
120 Bloor E
40 University
70 University
200 University
100 University
151 Yonge
301/320 Bay
University/Dundas
College Park
2 Queen E
207 Queens Quay
33 Yonge
2 Bloor E
200 Front W
130 King W
Commerce Court
Scotia Plaza
TD Centre
FIGURE 10: BREAKDOWN OF SIZES OF BUILDINGS
Figure 10 shows that most properties carry less than 500,000 square feet. This is most likely
similar to the distribution of property sizes in Toronto. The three largest properties are complexes
of multiple buildings, i.e., Commerce Court, Scotia Plaza and TD Centre respectively.
Property manager Surveys
The survey questionnaire is briefly discussed below before survey findings are presented.
Survey questionnaire
The project team asked a variety of questions in order to find trends in management techniques
and to try to initiate a dialogue with property managers that would allow them to share the
challenges and strategies facing their building. While the project team recognized that the
different buildings would have different challenges and strategies depending on their particular
characteristics, they chose to ask all property managers the same series of questions in order to
be consistent.
A total of 14 questions were put to each respondent and the project team insisted that every
question be answered, though a response of “I don’t know” would be accepted. Efforts were
also made to ensure that the property managers understood the vital difference between courier
deliveries and regular bulk/LTL freight.
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