PARKLAND HEALTHfirst - Parkland Community Health Plan, Inc.

In addition to the previously stated requirements, PCHP providers must have specific policies and procedures
established that protect the confidentiality of members receiving STD/HIV services. These policies and
procedures must specifically address how medical records are safeguarded; how
PCHP provider employees are required to protect medical information; under what conditions information can
be shared; and procedures for reporting communicable disease information to CHIP. These policies and
procedures are subject to review by PCHP during its on-site review of QM/QI activities.
Mailing Confidential Information to the HIV/STD Medication Program
When mailing confidential information to the HIV/STD Medication Program, contracting agencies and
individuals should mark envelopes “Attention: MSJA” which is the DSHS mailroom code. This code alerts
mailroom staff that medical records are enclosed and to forward the mail unopened to the MSJA. Envelopes
should be addressed as follows to ensure confidentiality:
TEXAS DEPARTMENT OF STATE HEALTH SERVICES
Attention: MSJA
1100 W. 49 TH STREET
AUSTIN, TX 78756
Clinical Practice Guidelines
Clinical Practice Guidelines (CPGs) are intended to serve as guidelines for routine care and do not replace the
skill and judgment of the health care provider. Each medical decision should be based on current medical
knowledge and practice considered in the clinical circumstances of the individual patient.
Parkland Community Health Plan (PCHP) currently uses two CPGs for the diagnoses and management with
pediatric and adult asthma. The goals of the CPGs is the use of objective measures of lung function to assess the
severity of Asthma and to monitor the course of therapy, to teach patients/families environmental control
measure to avoid or eliminate factors that precipitate asthma symptoms, and to develop comprehensive
pharmacologic therapy for both long-term management and asthma exacerbations. All of these actions foster a
partnership among the patient, their family and the health care team to understand and effectively manage
asthma.
The complete CPGs for adult and pediatric asthma are located in Appendix D of this manual. Other CPGs for
Attention Deficit/Hyperactivity Disorder (ADHD), CompCare Strategies for ADHD, Urinary Tract Infection
(UTI) in Pediatric Patients, and RSV Illness, Group A Streptococcal Pharyngitis are found in Appendices E, F,
G, H and I.
PCHP is continually assessing ways to further foster care for its members. In doing so, additional CPGs might
be added to the program. As these guidelines are added, details will be given to the provider network to include
in their management of PCHP members.
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