Q&A with Kelli Hueler: - Napfa
Q&A with Kelli Hueler: - Napfa
Q&A with Kelli Hueler: - Napfa
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Lauren Locker, <strong>Napfa</strong> chair<br />
a Time of change<br />
Human nature prevents us from<br />
accepting change <strong>with</strong> open arms.<br />
Change involves a modification, a<br />
challenge to the status quo, a shift in familiar<br />
patterns of thinking. It causes us to alter our<br />
sense of order and, in doing so, to construct a<br />
new, and hopefully improved, reality.<br />
As financial planners, we expect change—<br />
at least when it happens to our clients. Part of our professional<br />
obligation involves anticipating and predicting certain changes<br />
that we know will occur at some point in our clients’ lives. We<br />
often act as agents of change for our clients, as we point them in<br />
new directions and ask them to adopt more rational and profitable<br />
methods of dealing <strong>with</strong> their finances.<br />
In our own professional lives, however, change might not<br />
be a welcomed visitor. Solo practitioners, in particular, may see<br />
little reason to change “the way we’ve done it” until there is no<br />
other alternative. Larger firms can be notorious for their adoption<br />
of “group think” as a way of maintaining stasis. We’d all be wise<br />
to keep in mind that the definition of stasis is a state of stability<br />
in which all forces are equal and opposing, therefore cancelling<br />
each other out!<br />
NAPFA is poised to embark on a period of change, some of<br />
which has been motivated by external forces and some of which<br />
has been internally fermented.<br />
Internally, our method of delivering education to our<br />
membership must be transformed, due to increased competition<br />
from providers and a decrease in conference attendance. Online<br />
learning is fast becoming an appealing alternative to brickand-mortar<br />
conferences. Our technological platforms need to<br />
constantly evolve to keep NAPFA on the cutting edge. We must<br />
implement our Grand Goal in ways that will ensure that we<br />
continue to attract and maintain members.<br />
Externally, we are facing the possible imposition of farreaching<br />
new federal regulations. While the version proposed<br />
by U.S. Rep. Maxine Waters (D-CA) is more palatable and in<br />
line <strong>with</strong> our fiduciary standard, it will nevertheless affect our<br />
practices in ways we can only imagine. A presidential election is<br />
less than a month away, bringing <strong>with</strong> it uncertainty in the market<br />
and the economy. These are just a few of the outside influences<br />
that are causing NAPFA and its members to need to envision and<br />
implement new versions of our practices and our organization as<br />
a whole.<br />
Heraclitus said, “There is nothing constant except change.”<br />
Gandhi called on us to be the change we wish to see in the<br />
world. Margaret Mead believed that a small group of thoughtful<br />
people could change the world. Winston Churchill told us that<br />
to improve is to change, and to be perfect is to change often. All<br />
these great minds must be on to something.<br />
Sincerely,<br />
<strong>Napfa</strong>'s MissioN sTaTEMENT<br />
To promote the public interest by advancing the financial<br />
planning profession and supporting our members consistent <strong>with</strong><br />
our core values.<br />
corE vaLUEs<br />
• Competency: Requiring the highest standards of proficiency<br />
in the industry.<br />
• Comprehensive: Practicing a holistic approach to financial<br />
planning.<br />
• Compensation: Using a Fee-Only model that facilitates<br />
objective advice.<br />
• Client-centered: Committing to a fiduciary relationship that<br />
ensures the client’s interest is always paramount.<br />
• Complete Disclosure: Providing an explanation of fees and<br />
potential conflicts of interest.<br />
visioN<br />
The public recognizes that NAPFA advocates the highest<br />
standards for personal financial planning and that NAPFA-<br />
Registered Financial Advisors are the trusted advisors of choice.<br />
Board of dirEcTors<br />
Chair<br />
Lauren Locker, CFP ®<br />
Little Falls, NJ<br />
lauren.locker@napfa.org<br />
CEO<br />
Ellen Turf<br />
847.483.5400 x101<br />
turfe@napfa.org<br />
Giles Almond, CFP ® , CPA/PFS<br />
Charlotte, NC<br />
giles.almond@napfa.org<br />
Cheryl Costa, CFP ®<br />
Framingham, MA<br />
cheryl.costa@napfa.org<br />
Dr. Raymond Forgue<br />
Easley, SC<br />
ray.forgue@napfa.org<br />
Robert Gerstemeier, CFP ®<br />
Loveland, OH<br />
bob.gerstemeier@napfa.org<br />
Linda Leitz, CFP ®<br />
Colorado Springs, CO<br />
linda.leitz@napfa.org<br />
Mary Malgoire, CFP ® , MBA<br />
Bethesda, MD<br />
mary.malgoire@napfa.org<br />
Carolyn McClanahan, M.D., CFP ®<br />
Jacksonville, FL<br />
carolyn.mcclanahan@napfa.org<br />
Tony Ogorek, Ed.D., CFP ®<br />
Williamsville, NY<br />
tony.ogorek@napfa.org<br />
6<br />
<strong>Napfa</strong> advisor ocToBEr 2012<br />
Dana Pingenot, CFP ®<br />
Dallas, TX<br />
dana.pingenot@napfa.org<br />
SEPTEMBER 2006 NAPFA ADVISOR
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