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Link issue12 Final One - SCLG

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Case Study 45<br />

Virgin Atlantic Airways<br />

uses Symbol RFID solution<br />

to track assets<br />

Symbol Technologies, Inc., the<br />

Enterprise Mobility Company, was<br />

chosen by Virgin Atlantic Airways to<br />

supply RFID technology, as part of a<br />

pilot project, to track critical, high<br />

value aviation assets moving through<br />

its logistics supply chain at Heathrow<br />

International Airport.<br />

Virgin Atlantic is the first airline in<br />

the United Kingdom to use RFID<br />

technology to track parts onsite.<br />

Virgin Atlantic deployed Symbol's<br />

MC9000-G RFID handheld mobile<br />

computers with RFID readers and a<br />

Symbol wireless LAN (WLAN)<br />

infrastructure, including a WS2000<br />

wireless switch and AP300 access<br />

ports. The aim of the pilot is to track<br />

and trace high value repairable aircraft<br />

parts often at short notice. The<br />

installation is based at Virgin Atlantic's<br />

logistics facilities at Heathrow Airport<br />

with additional facilities at Gatwick<br />

Airport. Heathrow is the central<br />

distribution hub for the Virgin Atlantic<br />

logistics network.<br />

"In such a competitive market, there<br />

is a constant need to find efficiencies,<br />

control costs and expand business.<br />

Virgin Atlantic is keen to investigate<br />

the efficiency of the RFID-enabled<br />

warehouse," said Graham Holford,<br />

Senior Systems Analyst, Virgin Atlantic.<br />

"Symbol's RFID technology was seen as<br />

a way to improve efficiency by tracking<br />

and tracing items instantly and in realtime."<br />

Three AP300 access ports with<br />

external antennas<br />

support onsite<br />

data exchange at<br />

each location and<br />

the MC9000-G<br />

mobile computer<br />

enables precise<br />

real-time<br />

scanning and data<br />

entry, providing<br />

Virgin Atlantic's<br />

staff with inventory control and instant<br />

visibility into their supply chain. The<br />

MC9000-G mobile computer is a highperformance<br />

RFID mobile reader, and<br />

supports Microsoft® Windows Mobile<br />

operating system, for both RFID and<br />

bar code applications. This dual-mode<br />

operation was considered an “essential<br />

capability” by Virgin Atlantic, when<br />

selecting the technology for their<br />

investment.<br />

The project, called TRIM (Tracked by<br />

Radio Identification Method), utilises<br />

RFID tagging and was deployed at<br />

Virgin Atlantic with the specific aim of<br />

tracking serialised aircraft parts and<br />

tools at their main supply facilities and<br />

throughout their supply chain. Airplane<br />

parts are given a full inspection upon<br />

entry to the warehouse and logged into<br />

the inventory system computer, before<br />

being associated with an RFID tag.<br />

"Virgin Atlantic is doing precisely<br />

what we advise our most progressive<br />

clients to do - evaluate the application<br />

of this emerging technology in their<br />

own environment, and measure the<br />

effectiveness of the RFID solution<br />

based on the return on investment<br />

(ROI) and a clear business case," said<br />

Tarek Hassaniyeh, sales manager,<br />

Symbol Technologies Middle East.<br />

Symbol's RFID technology has<br />

demonstrated high-performance<br />

capabilities such as data capture and<br />

data accuracy, while also improving the<br />

accuracy and frequency of inventory<br />

management through stores and<br />

warehouses. Symbol RFID solutions<br />

have also increased the visibility of<br />

parts and materials within<br />

maintenance environments and offered<br />

more accurate inventory control at the<br />

point of entry to the aircraft stores. As<br />

a result, Virgin Atlantic has greater<br />

ability to comply with anticipated<br />

guidelines from EASA (European<br />

Aviation Safety Agency) concerning<br />

traceability and the authenticity of<br />

aircraft components. Virgin Atlantic<br />

will also be able to integrate with the<br />

RFID specifications proposed by Boeing<br />

and Airbus for use within the aircraft<br />

supply chain.<br />

Supply Chain & Logistics Group | www.sclgme.org

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