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Case Study 45<br />
Virgin Atlantic Airways<br />
uses Symbol RFID solution<br />
to track assets<br />
Symbol Technologies, Inc., the<br />
Enterprise Mobility Company, was<br />
chosen by Virgin Atlantic Airways to<br />
supply RFID technology, as part of a<br />
pilot project, to track critical, high<br />
value aviation assets moving through<br />
its logistics supply chain at Heathrow<br />
International Airport.<br />
Virgin Atlantic is the first airline in<br />
the United Kingdom to use RFID<br />
technology to track parts onsite.<br />
Virgin Atlantic deployed Symbol's<br />
MC9000-G RFID handheld mobile<br />
computers with RFID readers and a<br />
Symbol wireless LAN (WLAN)<br />
infrastructure, including a WS2000<br />
wireless switch and AP300 access<br />
ports. The aim of the pilot is to track<br />
and trace high value repairable aircraft<br />
parts often at short notice. The<br />
installation is based at Virgin Atlantic's<br />
logistics facilities at Heathrow Airport<br />
with additional facilities at Gatwick<br />
Airport. Heathrow is the central<br />
distribution hub for the Virgin Atlantic<br />
logistics network.<br />
"In such a competitive market, there<br />
is a constant need to find efficiencies,<br />
control costs and expand business.<br />
Virgin Atlantic is keen to investigate<br />
the efficiency of the RFID-enabled<br />
warehouse," said Graham Holford,<br />
Senior Systems Analyst, Virgin Atlantic.<br />
"Symbol's RFID technology was seen as<br />
a way to improve efficiency by tracking<br />
and tracing items instantly and in realtime."<br />
Three AP300 access ports with<br />
external antennas<br />
support onsite<br />
data exchange at<br />
each location and<br />
the MC9000-G<br />
mobile computer<br />
enables precise<br />
real-time<br />
scanning and data<br />
entry, providing<br />
Virgin Atlantic's<br />
staff with inventory control and instant<br />
visibility into their supply chain. The<br />
MC9000-G mobile computer is a highperformance<br />
RFID mobile reader, and<br />
supports Microsoft® Windows Mobile<br />
operating system, for both RFID and<br />
bar code applications. This dual-mode<br />
operation was considered an “essential<br />
capability” by Virgin Atlantic, when<br />
selecting the technology for their<br />
investment.<br />
The project, called TRIM (Tracked by<br />
Radio Identification Method), utilises<br />
RFID tagging and was deployed at<br />
Virgin Atlantic with the specific aim of<br />
tracking serialised aircraft parts and<br />
tools at their main supply facilities and<br />
throughout their supply chain. Airplane<br />
parts are given a full inspection upon<br />
entry to the warehouse and logged into<br />
the inventory system computer, before<br />
being associated with an RFID tag.<br />
"Virgin Atlantic is doing precisely<br />
what we advise our most progressive<br />
clients to do - evaluate the application<br />
of this emerging technology in their<br />
own environment, and measure the<br />
effectiveness of the RFID solution<br />
based on the return on investment<br />
(ROI) and a clear business case," said<br />
Tarek Hassaniyeh, sales manager,<br />
Symbol Technologies Middle East.<br />
Symbol's RFID technology has<br />
demonstrated high-performance<br />
capabilities such as data capture and<br />
data accuracy, while also improving the<br />
accuracy and frequency of inventory<br />
management through stores and<br />
warehouses. Symbol RFID solutions<br />
have also increased the visibility of<br />
parts and materials within<br />
maintenance environments and offered<br />
more accurate inventory control at the<br />
point of entry to the aircraft stores. As<br />
a result, Virgin Atlantic has greater<br />
ability to comply with anticipated<br />
guidelines from EASA (European<br />
Aviation Safety Agency) concerning<br />
traceability and the authenticity of<br />
aircraft components. Virgin Atlantic<br />
will also be able to integrate with the<br />
RFID specifications proposed by Boeing<br />
and Airbus for use within the aircraft<br />
supply chain.<br />
Supply Chain & Logistics Group | www.sclgme.org