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<strong>Reply</strong> Annual Financial Report 2010<br />

Today the Net is “the information system”,<br />

through which an increasing volume of data,<br />

media and complex contents can be accessed<br />

by users in real time.<br />

This new way of using the Internet presents<br />

new kinds of competition, based on approaches<br />

to services which rely on three key elements:<br />

the software platforms used, an understanding<br />

and command of the processes, and service<br />

management.<br />

<strong>Reply</strong> supports its clients in the face<br />

of such innovation, by supplying services<br />

and platforms designed to maximise the<br />

new possibilities offered by the Internet<br />

and by communication technologies.<br />

Click <strong>Reply</strong><br />

Click <strong>Reply</strong> – the <strong>Reply</strong> platform for supply chain<br />

execution – delivers optimised management of inventory,<br />

warehouse, transportation management and order<br />

fulfilment processes.<br />

The solution’s architecture, which is entirely serviceorientated<br />

and based upon open standards, integrates<br />

with ERP, SCM and MES systems.<br />

Click <strong>Reply</strong> can be used with a wide range of devices<br />

for the reading and writing of tags based on RFID<br />

technology, as well as more traditional devices such as<br />

barcode scanners and voice recognition.<br />

Definio <strong>Reply</strong><br />

Definio <strong>Reply</strong> – the <strong>Reply</strong> platform for risk<br />

management and wealth management – is designed<br />

for financial companies – banks, asset management<br />

companies, insurance companies, pension funds, bank<br />

foundations, investment and private banks and family<br />

offices – that analyse and monitor managed financial<br />

activities, both directly and through third parties.<br />

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