Reply SpA

Reply Annual Financial Report 2010
Application Management
CFO Services
Reply has designed an application management
model characterised by:
a modular approach which allows the client to
purchase single components of the service (e.g.
application maintenance only, operational support
only) or structured groups of services;
a flexible, user-friendly model which aims to
integrate Reply’s services with the client’s existing
processes in the best possible way, by adapting it to
suit the client’s specific requirements.
Business Process Outsourcing
Reply supplies specialised BPO services in three
fields of expertise:
Finance & Administration - management of
accounting processes, drafting of financial
statements and consolidated balance sheets,
management of tax obligations, digitisation of the
accounting documents and relative filing.
Human Resources - training, ECM, career profiles,
corporate knowledge, management analysis tools.
Pharmaceutical - management and control of
pharmaceutical expenditure.
The need to use complex tools for reporting and
simulation purposes in order to rapidly receive
adequate information on the company’s progress
and capacity to create value are forcing the CFO to
radically change role.
Within its Business Performance Management services,
Reply has designed specific products providing
support to CFOs, who are increasingly finding
themselves having to come to terms with topics and
tasks previously the responsibility of CEOs:
Definition of the corporate control model;
Strategic planning and budgeting;
Drafting of the consolidated balance sheet;
IPO Support.
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