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INDEPENDENT TELCOS<br />
Gorham Telephone Brings<br />
IPTV Services to Kansas<br />
To IPTV or not to IPTV Working with an integrator can reduce the headache<br />
– and expense – of delivering cutting-edge services to your customers.<br />
By Masha Zager ■ <strong>Broadband</strong> <strong>Properties</strong><br />
Worldwide, about 20 million television viewers now<br />
subscribe to IPTV services over DSL or fiber-to-thehome<br />
networks. So there’s no doubt that IPTV technology<br />
works – and offers the potential for new interactive services<br />
in the future. But telcos often shy away from it, describing<br />
it as difficult and expensive to implement, in part because there<br />
are so many pieces of hardware and software to integrate. Even<br />
some Tier 1 telcos, notably Verizon, are approaching IPTV<br />
gradually and with caution. Smaller LECs tend to find it even<br />
more daunting.<br />
But there are several simple and cost-effective ways for rural<br />
telcos to bring IPTV services to their customers. One way is to<br />
work with an integrator that can help assemble all of the moving<br />
parts and make sure they work together correctly, and even<br />
take over some of the processing of video files. Gorham Telephone<br />
Company in Gorham, Kansas, chose this option after<br />
migrating its 500 access lines to a fiber-to-the-home network.<br />
Mike Murphy, president of Gorham Telephone and one of<br />
the third generation of Murphys who own the <strong>com</strong>pany, says<br />
Gorham Tel, like many rural telcos, had delivered video services<br />
over coaxial cable in a portion of its service area before<br />
the upgrade. After deploying fiber to the home in 2006-2007,<br />
it had the option of continuing to deliver video using the RF<br />
technology it was familiar with – again, a path that many allfiber<br />
rural telcos have chosen. (RF video over the network is<br />
not an available option for telcos using DSL.)<br />
But Murphy decided to follow the advice of a consultant<br />
who re<strong>com</strong>mended that IPTV would be less costly than RF in<br />
the long run and would better position Gorham Tel to deliver<br />
new services in the future.<br />
Searching for A Solution<br />
The next question was how to acquire the hardware, software<br />
and, especially, the programming required to offer a <strong>com</strong>pelling<br />
video service. Murphy’s wife and co-owner Tonya Murphy<br />
began looking for ways to acquire IPTV content, rejecting<br />
several options because they were not priced appropriately for<br />
a small <strong>com</strong>pany. Her search ultimately led to Power & Telephone<br />
Supply (Power & Tel, www.ptsupply.<strong>com</strong>), a worldwide<br />
distributor of material for the tele<strong>com</strong>munications and cable<br />
Learn more about IPTV at the<br />
<strong>Broadband</strong> Summit,<br />
April 27–29, 2009,<br />
in Dallas, Texas<br />
TV industries, and to Power & Tel’s integrator partner, CSI<br />
Digital (www.csidigital.net). In partnership with Power & Tel,<br />
CSI Digital offers a full standard-definition/high-definition<br />
solution to the independent telco market.<br />
Gorham Tel purchased IPTV equipment from Power & Tel<br />
and contracted with CSI Digital to help put together an endto-end<br />
solution, including (among other things) a customized<br />
IPTV gateway, Amino set-top boxes, Minerva middleware and<br />
programming. The solution met all of the stringent security<br />
requirements imposed by the content providers.<br />
Murphy estimates that working with CSI Digital saved<br />
about half of the cost of implementing IPTV, <strong>com</strong>pared with<br />
a do-it-yourself option. But CSI’s solution didn’t just save<br />
money; it also reduced the time to market for Gorham Tel.<br />
“They shipped everything out to us all assembled, and we just<br />
rolled it in and put the cables up. We were ready to go in a<br />
couple of weeks,” says Murphy. He notes that despite “a few<br />
little hiccups” that were resolved quickly, the solution works<br />
as expected.<br />
Acquiring IPTV programming and<br />
meeting the programmers’ security<br />
requirements can be expensive<br />
for a small provider. An integrator<br />
can help perform these tasks faster<br />
and more cost effectively.<br />
66 | BROADBAND PROPERTIES | www.broadbandproperties.<strong>com</strong> | January/February 2009