User's Manual NX-2430
User's Manual NX-2430
User's Manual NX-2430
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chapter 6<br />
TROUBLESHOOTING<br />
This chapter helps you identify printer conditions and problems that you can<br />
often correct yourself.<br />
Remember that your printer is a highly sophisticated electronic device,<br />
which also contains high voltage inside. For that reason, only carry out those<br />
operations described in this chapter.<br />
CAUTION: Any attempt to carry out operations other than those described<br />
here may result in electric shock and/or damage to the printer.<br />
When carrying out any repairs or maintenance, always follow<br />
the instructions carefully.<br />
TROUBLESHOOTING<br />
Your printer is a reliable piece of precision machinery, which should not<br />
cause you any trouble, provided it is used and treated sensibly. However, the<br />
few elementary tips below should help you avoid having to make unnecessary<br />
service calls.<br />
●<br />
Power switch is on, but power indicator is off<br />
Probable Cause<br />
Printer is not<br />
getting power.<br />
●<br />
I Action<br />
Make sure that the power cord is correctly connected.<br />
Verify that the power source works.<br />
Printer sounds as if it is printing but does not; Printing is weak<br />
Probable Cause<br />
Ribbon is jamming,<br />
twisted,or<br />
not between the<br />
printheadandthe<br />
printheadshield.<br />
Adjustment<br />
lever is set<br />
incorrectly.<br />
I Action<br />
Make sure that the ribbon cartridge is correctly installed.<br />
Make sure that the ribbon is between the shield on the<br />
print head and the end of the print head.<br />
Replace the ribbon.<br />
Check the setting of the adjustment lever. Move the lever<br />
to a darker setting.<br />
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