sponsor profiles - Housing Technology

10 | housing technology 2012 conference & executive forum
business & technology presentations
suite 6 | 1400
britannic technologies
Holistic next-generation communication
strategies
Jonathan Sharp, Sales & Marketing Director,
Britannic Technologies
suite 4a | 1445
broadacres housing association
Mobilising the workforce with Microsoft Lync
Chris Fawcett, ICT Manager,
Broadacres Housing Association
suite 4a | 1230
cadarn housing group
Where’s my data gone? – Into the cloud
Richard Troote, Head of Information Services,
Cadarn Housing Group
suite 4b | 1230
city west housing trust
Boosting the delivery of corporate objectives
with enterprise-wide mobile
Martin Barber, Head of ICT,
City West Housing Trust Salford
This presentation will explore
migration strategies from traditional
communication models and
environments, with distributed
architectures, complex supply chains
and integration challenges, to joined-up
systems and managed-service models
using datacentre hosting, cloud services,
next-generation networks and centralised
‘virtual’ environments that deliver highlyavailable
and resilient communication
services, meet efficiency targets, reduce
operating costs, and provide improved
tenant access and services.
Broadacres has implemented Microsoft
Lync as its sole telephony system and
used wireless headsets for all staff
including the contact centre and
‘Lifeline’ service.
Mobile staff can also access Lync through
their PDA or Blackberry and the new
solution is really helping people to do
their jobs better and communicate in a
wider variety of ways.
Many see cloud computing as the latest
must-have accessory to their business.
However, what does it mean in practical
terms and what are the likely benefits for
housing providers?
This presentation describes Newydd
Housing Association’s (part of Cadarn
Housing Group) experiences of looking
into the cloud and taking Newydd
into a highly-controversial service. The
presentation will also cover deciding
which areas of the business can be moved
into the cloud, finding the right provider,
and performing the due diligence to
protect organisational data.
Many social housing providers are now
reaping the benefits of mobile technology
but often this technology is simply
deployed to support a single aspect of
mobile workforce operations, such as
responsive repairs.
This presentation will cover the extended
use of enterprise mobile technology
across multiple areas of the business to
support key corporate objectives.
Jonathan Sharp is a champion for
innovation, aligning technology to
business strategy and associated
migration planning. He has chaired many
workshops and seminars spanning a wide
range of technologies.
Throughout his 15 years at Britannic,
Sharp has been involved in many largescale
technology deployments including
considerable experience with housing
associations.
Chris Fawcett started his career as a
Netware engineer providing managed
services to companies across the North
of England. He then moved to the public
sector and was head of ICT for a district
council before joining Broadacres in 2009
to deliver its ICT strategy.
Richard Troote has managed Newydd’s
seven-strong IT department since 2004;
his team won ‘IT team of the year’ in 2010
at the CIH Housing Hero’s awards.
Troote is also the director of customer
services for SPriNT and is an associate
lecturer for the Open University. He has
worked for British Airways, HM Treasury,
DVLA and the Inland Revenue.
Martin Barber joined City West in
November 2008, having previously been
deputy head of IT at Places for People.
He has implemented numerous new
systems within organisations resulting
in real cultural changes for staff in the
way they would work in the future and
streamlining the way services were
delivered through the use of best-ofbreed
technology.
Britannic Technologies is an awardwinning
specialist in IP communications,
systems integration and managed
services with over 25 years’ experience.
Our holistic approach to technology
enables us to work with our customers
and world-leading partners to maximise
their investment in ICT.
Broadacres Housing Association
provides a comprehensive range of
services to over 5,200 homes in North
Yorkshire. Established in 1993, the
association has grown both in terms of
the number of properties it manages
and its awareness of the needs and
aspirations of its customers.
Newydd Housing Association is a
member of Cadarn Housing Group,
providing 2,800 affordable homes in
South and Mid Wales. The IT department
also provides external services to public-
and third-sector organisations with
over 60 customers throughout the UK
and Ireland.
Launched in October 2008, City West
Housing Trust owns and manages around
14,600 homes in West Salford.
Any money we make is re-invested
back into improving homes, estates and
providing better services. Our aim is to
raise the standards of our communities,
local areas and along the way, involve our
customers in making a difference in their
own futures.