sponsor profiles - Housing Technology

24 | housing technology 2012 conference & executive forum
business & technology presentations
suite 5 | 1615
wolverhamption homes
Can neighbourhood websites increase
neighbourliness?
Kate Hughes, Head of Communications,
Wolverhampton Homes
Kevin Harris, Consultant, Networked
Neighbourhoods
suite 5 | 1230
wyse technology
Managing mobility and a changing device
landscape
David Angwin, EMEA Marketing Director,
Wyse Technology
suite 1 | 1445
xmbrace
Scheduling across your services
Nick Shipton, Sales Executive, Xmbrace
The benefits and challenges of setting
up neighbourhood websites, how you
can get started, and important lessons
to learn.
The current trends for increased mobility,
new computing devices and changing
device ownership, such as ‘bring your own
device’, are creating real challenges for IT
departments. At the same time, cloudcomputing
services let departmental
computer users bypass the IT department
if IT cannot deliver new services fast
enough.
This presentation will address these
trends and show how a strategy based
on current cloud client and management
technology enables secure, simple, and
flexible access to services and keeps IT in
a leadership position.
A booking and scheduling system is one
of the fundamental building blocks of an
organisation’s IT environment, whether to
improve productivity, deliver back-office
efficiencies, or enable a multi-disciplinary
contact centre (or self-service platform) to
handle the often complex booking rules
when making appointments; Xmbrace
offers one solution for all your services.
Kate Hughes is passionate about the
potential of social media to transform
the way social landlords communicate.
She was one of 24 Housing’s ‘Top 30
Under 30 Future Leaders’. She blogs about
social housing communication at www.
socialhousingcomms.blogspot.com and is
an avid user of Twitter: @katehughes.
Kevin Harris is a consultant with
Networked Neighbourhoods. He has
25 years’ experience in community
development, including pioneering work
on neighbourhood online networks. He
has worked in various neighbourhoods in
England, and has been an adviser to the
UK government on social inclusion and
new technologies.
David is a leading spokesperson on cloud
client computing, which brings together
desktop virtualisation, thin and zero client
computing, unified communications and
green IT. With over 20 years’ experience
in IT software, hardware and services,
he can speak with authority on desktop
and mobile computing choices and their
impact.
Angwin’s background includes technical
and product management, bringing new
solutions to market, as well as marketing
and business management roles with US-
and UK-based high-tech companies.
Nick Shipton has been involved in
implementing and marketing Xmbrace’s
solutions for over five years and is now
responsible for Xmbrace’s continued
growth into the corporate booking sector.
Before joining Xmbrace, he was involved
in the implementation of ERP systems
within the aerospace manufacturing
sector.
Wolverhampton Homes is an arms length
management organisation (ALMO)
which manages 23,500 properties for
Wolverhampton City Council. It was
established in 2005 and was rated three
stars (Excellent) by the Audit Commission,
with ‘excellent prospects for improvement’.
Since its launch, customer satisfaction with
housing services has increased from 74 per
cent to 82 per cent.
Networked Neighbourhoods
combines expertise in social media,
communications, research and
community development. It works with
public service agencies, using technologybased
approaches to stimulate
community involvement, facilitate
constructive conversations between
citizens and those who serve them, and
support more efficient service provision.
Wyse Technology is one of the global
leaders in cloud client computing. The
Wyse portfolio includes thin, zero and
cloud PC client solutions with advanced
management, desktop virtualisation
and cloud software supporting desktops,
laptops and mobile devices.
Wyse has shipped more than 20 million
units worldwide and over 200 million
people interact with its products each day.
Xmbrace is the market leader in
the provision of appointment and
resource scheduling solutions to the
UK public sector, helping over 150
organisations deliver business change
and driving improved customer service
and performance, offering customers
the opportunity to implement an
organisation-wide corporate booking
solution.