sponsor profiles - Housing Technology
sponsor profiles - Housing Technology
sponsor profiles - Housing Technology
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32 | housing technology 2012 conference & executive forum<br />
<strong>sponsor</strong> <strong>profiles</strong><br />
cloudxl<br />
web<br />
www.cloudxl.co.uk<br />
telephone<br />
0207 0962700<br />
CloudXL makes the benefits of virtualisation, cloud<br />
servers and private cloud computing accessible to a<br />
broader range of organisations.<br />
Created from the merger of business telephony<br />
experts Actimax and IT services specialists Network<br />
Resource Group, CloudXL applies more than 20<br />
years of experience to helping organisations<br />
reduce the cost and complexity of using cloud<br />
computing as a way to boost performance, increase<br />
collaboration, and streamline business processes.<br />
We have the engineering pedigree and technical<br />
prowess to help organisations make the transition<br />
to cloud-based services and we aim to be the<br />
partner of choice for customers looking to exploit<br />
the scalable potential of the cloud, while they focus<br />
on their core commercial functions.<br />
We are successful because: working in partnership<br />
means we take responsibility for the provision of<br />
secure, robust and easy-to-manage services, with<br />
business continuity underpinning everything we<br />
do. It also means we shape solutions that are right<br />
for each customer, using on-site technology mixed<br />
with cloud virtualised servers where applicable.<br />
Our vision is to be the number-one provider of<br />
business communication solutions. We will achieve<br />
this by continuing to prove our worth to businesses<br />
in the private sector and organisations vital to our<br />
communities in the public sector including social<br />
housing organisations.<br />
• We have excellent award-winning case studies,<br />
references & website;<br />
• We have a state-of-the-art premises and<br />
showroom;<br />
• We have a good infrastructure with highly-trained,<br />
motivated and experienced staff;<br />
• We provide real value solutions based on solving<br />
business problems, not just providing technology.<br />
Our business model<br />
CloudXL offers a full life-cycle turnkey approach by<br />
aggregating product solutions:<br />
• Cloud-based business continuity and backup<br />
• An aggregated virtual network proposition<br />
• A fixed-to-mobile convergence solution<br />
• Unified communications<br />
• Best-of-breed suppliers<br />
• Pre-sales assessments<br />
• Infrastructure purchase & installation<br />
Solution examples<br />
• Viridian <strong>Housing</strong> – A multi-site resilient VoIP<br />
solution, incorporating a multimedia contact<br />
centre deployed within a Citrix environment,<br />
with the flexibility of hot-desking to help the<br />
organisation in efficiently providing social housing<br />
to over 30,000 residents across London and the<br />
South East, the Midlands and West Sussex.<br />
• Poplar HARCA – A housing and regeneration<br />
community which owns and manages<br />
around 8,500 homes in East London originally<br />
communicated over a multi-site, networked TDM<br />
solution which was seamlessly migrated to a fully-<br />
resilient VoIP infrastructure, incorporating<br />
unified communications, hot-desking, remote<br />
working and a multi-site contact centre and<br />
intelligent queuing solution. This empowered<br />
the organisation to deliver improved services<br />
to its clients and staff with an efficient and<br />
flexible solution to cater for their everyday<br />
communications.<br />
• Nottingham Community <strong>Housing</strong> Association –<br />
One of the largest locally-based housing groups<br />
in the East Midlands, managing over 8,000<br />
homes and housing more than 15,000 tenants<br />
in Nottinghamshire, Derbyshire, Lincolnshire,<br />
Leicestershire, Northamptonshire, Rutland and<br />
Warwickshire, delivering communications with<br />
a resilient VoIP and providing improved services<br />
with their contact centre and intelligent queuing<br />
solution.<br />
• Swan <strong>Housing</strong> Association – A client for over 14<br />
years, Network Resource Group (NRG) provides<br />
fully out-sourced support for Swan <strong>Housing</strong><br />
Association (SHA) and its subsidiaries which<br />
includes provision for a fully-managed service<br />
desk between 8am and 8pm, a fully-managed<br />
WAN solution, a fully-managed IP telephony<br />
environment and high level consultancy and<br />
IT development services working with senior<br />
directors and at board level when required.<br />
NRG has successfully deployed IT systems and<br />
infrastructure as the organisation has grown,<br />
now supporting nearly 300 users over 20 sites<br />
throughout Essex and East London. NRG’s<br />
proactive approach has reduced Swan’s IT<br />
overhead in server hardware to 20% of the original<br />
capacity, saving on energy, cooling, floor space,<br />
support costs and reducing risk by deploying<br />
successful DR and BCP policies and systems.<br />
• East Thames Group – East Thames Group (ETG) is<br />
a high-profile social housing organisation based<br />
in Stratford and is one of the key developers for<br />
the proposed Olympic Village. Network Resource<br />
Group (NRG) has worked with ETG for over eight<br />
years providing its core WAN connectivity to<br />
over 90 remote locations across East London and<br />
Essex. Originally the deployment was a standard<br />
VPN-based solution with firewalls and routers<br />
for each connection; since the deployment of<br />
LANKonnect, ETG has implemented a new Citrix<br />
(thin client) solution for all remotes sites as well<br />
as the deployment of a uniform Cisco IP telephony<br />
solution providing service to many of the remote<br />
sites connected via LANKonnect.<br />
• One <strong>Housing</strong> Group – Having initially provided<br />
Toynbee <strong>Housing</strong> Association with a 15-site<br />
WAN, NRG won a competitive tender process<br />
in 2007 following the merger that formed One<br />
<strong>Housing</strong> Group (OHG). Initially taken on as a costeffective,<br />
QoS-enabled WAN, NRG’s LANKonnect<br />
WAN has grown with OHG to provide resilient<br />
services across 90 sites, meeting business<br />
development requirements and featuring layertwo<br />
triangulation to allow for seamless failover in<br />
the event of circuit loss, providing zero downtime<br />
for all services including real-time traffic.