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sponsor profiles - Housing Technology

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32 | housing technology 2012 conference & executive forum<br />

<strong>sponsor</strong> <strong>profiles</strong><br />

cloudxl<br />

web<br />

www.cloudxl.co.uk<br />

telephone<br />

0207 0962700<br />

CloudXL makes the benefits of virtualisation, cloud<br />

servers and private cloud computing accessible to a<br />

broader range of organisations.<br />

Created from the merger of business telephony<br />

experts Actimax and IT services specialists Network<br />

Resource Group, CloudXL applies more than 20<br />

years of experience to helping organisations<br />

reduce the cost and complexity of using cloud<br />

computing as a way to boost performance, increase<br />

collaboration, and streamline business processes.<br />

We have the engineering pedigree and technical<br />

prowess to help organisations make the transition<br />

to cloud-based services and we aim to be the<br />

partner of choice for customers looking to exploit<br />

the scalable potential of the cloud, while they focus<br />

on their core commercial functions.<br />

We are successful because: working in partnership<br />

means we take responsibility for the provision of<br />

secure, robust and easy-to-manage services, with<br />

business continuity underpinning everything we<br />

do. It also means we shape solutions that are right<br />

for each customer, using on-site technology mixed<br />

with cloud virtualised servers where applicable.<br />

Our vision is to be the number-one provider of<br />

business communication solutions. We will achieve<br />

this by continuing to prove our worth to businesses<br />

in the private sector and organisations vital to our<br />

communities in the public sector including social<br />

housing organisations.<br />

• We have excellent award-winning case studies,<br />

references & website;<br />

• We have a state-of-the-art premises and<br />

showroom;<br />

• We have a good infrastructure with highly-trained,<br />

motivated and experienced staff;<br />

• We provide real value solutions based on solving<br />

business problems, not just providing technology.<br />

Our business model<br />

CloudXL offers a full life-cycle turnkey approach by<br />

aggregating product solutions:<br />

• Cloud-based business continuity and backup<br />

• An aggregated virtual network proposition<br />

• A fixed-to-mobile convergence solution<br />

• Unified communications<br />

• Best-of-breed suppliers<br />

• Pre-sales assessments<br />

• Infrastructure purchase & installation<br />

Solution examples<br />

• Viridian <strong>Housing</strong> – A multi-site resilient VoIP<br />

solution, incorporating a multimedia contact<br />

centre deployed within a Citrix environment,<br />

with the flexibility of hot-desking to help the<br />

organisation in efficiently providing social housing<br />

to over 30,000 residents across London and the<br />

South East, the Midlands and West Sussex.<br />

• Poplar HARCA – A housing and regeneration<br />

community which owns and manages<br />

around 8,500 homes in East London originally<br />

communicated over a multi-site, networked TDM<br />

solution which was seamlessly migrated to a fully-<br />

resilient VoIP infrastructure, incorporating<br />

unified communications, hot-desking, remote<br />

working and a multi-site contact centre and<br />

intelligent queuing solution. This empowered<br />

the organisation to deliver improved services<br />

to its clients and staff with an efficient and<br />

flexible solution to cater for their everyday<br />

communications.<br />

• Nottingham Community <strong>Housing</strong> Association –<br />

One of the largest locally-based housing groups<br />

in the East Midlands, managing over 8,000<br />

homes and housing more than 15,000 tenants<br />

in Nottinghamshire, Derbyshire, Lincolnshire,<br />

Leicestershire, Northamptonshire, Rutland and<br />

Warwickshire, delivering communications with<br />

a resilient VoIP and providing improved services<br />

with their contact centre and intelligent queuing<br />

solution.<br />

• Swan <strong>Housing</strong> Association – A client for over 14<br />

years, Network Resource Group (NRG) provides<br />

fully out-sourced support for Swan <strong>Housing</strong><br />

Association (SHA) and its subsidiaries which<br />

includes provision for a fully-managed service<br />

desk between 8am and 8pm, a fully-managed<br />

WAN solution, a fully-managed IP telephony<br />

environment and high level consultancy and<br />

IT development services working with senior<br />

directors and at board level when required.<br />

NRG has successfully deployed IT systems and<br />

infrastructure as the organisation has grown,<br />

now supporting nearly 300 users over 20 sites<br />

throughout Essex and East London. NRG’s<br />

proactive approach has reduced Swan’s IT<br />

overhead in server hardware to 20% of the original<br />

capacity, saving on energy, cooling, floor space,<br />

support costs and reducing risk by deploying<br />

successful DR and BCP policies and systems.<br />

• East Thames Group – East Thames Group (ETG) is<br />

a high-profile social housing organisation based<br />

in Stratford and is one of the key developers for<br />

the proposed Olympic Village. Network Resource<br />

Group (NRG) has worked with ETG for over eight<br />

years providing its core WAN connectivity to<br />

over 90 remote locations across East London and<br />

Essex. Originally the deployment was a standard<br />

VPN-based solution with firewalls and routers<br />

for each connection; since the deployment of<br />

LANKonnect, ETG has implemented a new Citrix<br />

(thin client) solution for all remotes sites as well<br />

as the deployment of a uniform Cisco IP telephony<br />

solution providing service to many of the remote<br />

sites connected via LANKonnect.<br />

• One <strong>Housing</strong> Group – Having initially provided<br />

Toynbee <strong>Housing</strong> Association with a 15-site<br />

WAN, NRG won a competitive tender process<br />

in 2007 following the merger that formed One<br />

<strong>Housing</strong> Group (OHG). Initially taken on as a costeffective,<br />

QoS-enabled WAN, NRG’s LANKonnect<br />

WAN has grown with OHG to provide resilient<br />

services across 90 sites, meeting business<br />

development requirements and featuring layertwo<br />

triangulation to allow for seamless failover in<br />

the event of circuit loss, providing zero downtime<br />

for all services including real-time traffic.

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