sponsor profiles - Housing Technology

More documents

Recommendations

Info

10 | housing technology 2012 conference & executive forum business & technology presentations suite 6 | 1400 britannic technologies Holistic next-generation communication strategies Jonathan Sharp, Sales & Marketing Director, Britannic Technologies suite 4a | 1445 broadacres housing association Mobilising the workforce with Microsoft Lync Chris Fawcett, ICT Manager, Broadacres Housing Association suite 4a | 1230 cadarn housing group Where’s my data gone? – Into the cloud Richard Troote, Head of Information Services, Cadarn Housing Group suite 4b | 1230 city west housing trust Boosting the delivery of corporate objectives with enterprise-wide mobile Martin Barber, Head of ICT, City West Housing Trust Salford This presentation will explore migration strategies from traditional communication models and environments, with distributed architectures, complex supply chains and integration challenges, to joined-up systems and managed-service models using datacentre hosting, cloud services, next-generation networks and centralised ‘virtual’ environments that deliver highlyavailable and resilient communication services, meet efficiency targets, reduce operating costs, and provide improved tenant access and services. Broadacres has implemented Microsoft Lync as its sole telephony system and used wireless headsets for all staff including the contact centre and ‘Lifeline’ service. Mobile staff can also access Lync through their PDA or Blackberry and the new solution is really helping people to do their jobs better and communicate in a wider variety of ways. Many see cloud computing as the latest must-have accessory to their business. However, what does it mean in practical terms and what are the likely benefits for housing providers? This presentation describes Newydd Housing Association’s (part of Cadarn Housing Group) experiences of looking into the cloud and taking Newydd into a highly-controversial service. The presentation will also cover deciding which areas of the business can be moved into the cloud, finding the right provider, and performing the due diligence to protect organisational data. Many social housing providers are now reaping the benefits of mobile technology but often this technology is simply deployed to support a single aspect of mobile workforce operations, such as responsive repairs. This presentation will cover the extended use of enterprise mobile technology across multiple areas of the business to support key corporate objectives. Jonathan Sharp is a champion for innovation, aligning technology to business strategy and associated migration planning. He has chaired many workshops and seminars spanning a wide range of technologies. Throughout his 15 years at Britannic, Sharp has been involved in many largescale technology deployments including considerable experience with housing associations. Chris Fawcett started his career as a Netware engineer providing managed services to companies across the North of England. He then moved to the public sector and was head of ICT for a district council before joining Broadacres in 2009 to deliver its ICT strategy. Richard Troote has managed Newydd’s seven-strong IT department since 2004; his team won ‘IT team of the year’ in 2010 at the CIH Housing Hero’s awards. Troote is also the director of customer services for SPriNT and is an associate lecturer for the Open University. He has worked for British Airways, HM Treasury, DVLA and the Inland Revenue. Martin Barber joined City West in November 2008, having previously been deputy head of IT at Places for People. He has implemented numerous new systems within organisations resulting in real cultural changes for staff in the way they would work in the future and streamlining the way services were delivered through the use of best-ofbreed technology. Britannic Technologies is an awardwinning specialist in IP communications, systems integration and managed services with over 25 years’ experience. Our holistic approach to technology enables us to work with our customers and world-leading partners to maximise their investment in ICT. Broadacres Housing Association provides a comprehensive range of services to over 5,200 homes in North Yorkshire. Established in 1993, the association has grown both in terms of the number of properties it manages and its awareness of the needs and aspirations of its customers. Newydd Housing Association is a member of Cadarn Housing Group, providing 2,800 affordable homes in South and Mid Wales. The IT department also provides external services to public- and third-sector organisations with over 60 customers throughout the UK and Ireland. Launched in October 2008, City West Housing Trust owns and manages around 14,600 homes in West Salford. Any money we make is re-invested back into improving homes, estates and providing better services. Our aim is to raise the standards of our communities, local areas and along the way, involve our customers in making a difference in their own futures.
Delivering VFM through telephony ICT to help housing associations achieve their key objectives translating business need into system design According to our clients, we know what matters in housing! Over the last two years Family Mosaic has developed a strategic partnership with Britannic Technologies that has helped create a business enabling, resilient telephony platform to support both our current and future business needs. Britannic have worked hand-in-hand with Family Mosaic to develop a strategy that will set our organisation apart from other housing associations. We now have a clear technology road map with a well-defined migration path and options to make our telephony technology work harder for us. Britannic’s approach to working with Family Mosaic is illustrative of their comprehensive understanding of our sector and their ability to really help organisations align technology with business goals. Since transferring our IP-Telephony support to Britannic they have proved from day one that they are more than just a market leading support organisation. It would be easy to say that we are a partnership and that together we are delivering quality telephony services to Wakefield and District Housing tenants and employees. But that isn’t the case; on top of being a support provider and partner, helping me reduce costs while still improving services, they are the friend that we all need from time-to-time. If we have a bit of a problem, or want a bit of advice, Britannic have demonstrated that we ‘just need to pick up the phone and ask them’, and that sort of support is priceless. www.btlnet.co.uk | 0845 050 1000 | britannictech.tv
Page 1 and 2: sponsored by
Page 3 and 4: contents exhibitor layout 03 agenda
Page 5 and 6: pre-event evening drinks reception
Page 7 and 8: The Leading Housing Management IT S
Page 9: Making the cloud work for you Manag
Page 13 and 14: Improve visibility with Integra R2P
Page 15 and 16: VOICE MOBILE WI-FI DATA VIDEO Cost
Page 17 and 18: Driving cost savings through techno
Page 19 and 20: At Easynet we don’t just sell pro
Page 21 and 22: From ORDER... ...To COMPLETION Accu
Page 23 and 24: Don’t ‘Cloud’ the Issues Clou
Page 26 and 27: 26 | housing technology 2012 confer
Page 40: publisher George Grant Email: georg

sponsor profiles - Housing Technology

Create successful ePaper yourself

Delete template?

Save as template?