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Course Number Course Title Delivery Method CS2000 DELTA TRANSLATIONS (NORTEL 3008TEN) CLASSROOM CSO ASSESSMENT - CO FRAME PROCEDURES CLASSROOM CSO ASSESSMENT - DS1/DS3 FACILITY EQUIPMENT CLASSROOM CSO ASSESSMENT - T1 SPAN LINE CLASSROOM CSO BASIC INSTALLATION AND REPAIR CLASSROOM CSO I&R QUALITY AND SAFETY CHECKLIST OVERVIEW CLASSROOM CSO I&R TPP OVERVIEW CLASSROOM CSO LOAD REDUCTION - FIELD OPERATIONS REVIEW CLASSROOM CSO WORK FORCE MANAGEMENT FOR CENTRAL OFFICE - PROCESS AND PROCEDURES CLASSROOM CSSF C1-GATHERING AND VERIFYING ORDER INFORMATION COURSE GUIDE CLASSROOM CSSF C1-GATHERING AND VERIFYING ORDER INFORMATION CLASSROOM CSSF C2-KEYING ORDERS CLASSROOM CSSF C2-KEYING ORDERS COURSE GUIDE CLASSROOM CSSF C3-TRACKING ORDERS CLASSROOM CSSF C3-TRACKING ORDERS COURSE GUIDE CLASSROOM CSSF C4-MANAGING INSTALLS FOR SALES SUPPORT CLASSROOM CSSF C4-MANAGING INSTALLS FOR SALES SUPPORT COURSE GUIDE CLASSROOM CSSF C5-POST INSTALL MAINTENANCE CLASSROOM CSSF C5-POST INSTALL MAINTENANCE COURSE GUIDE CLASSROOM CTUNIFY: T0311 OP11C INSTALLATION & MAINTENANCE CLASSROOM Course Year Course Length Applicable Hours Credits Recommended University of Phoenix Equivalency 01/2003- 12/2004 4 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 160 * 0 NON-ACADEMIC 01/2003- 12/2004 4 * 0 NON-ACADEMIC 01/2003- 12/2004 4 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 2 * 0 NON-ACADEMIC 01/2003- 12/2004 4 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 11 * 0 NON-ACADEMIC 01/2003- 12/2004 7 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 7 * 0 NON-ACADEMIC 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 3 * 0 NON-ACADEMIC 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 3 * 0 NON-ACADEMIC 01/2003- 12/2004 1 * 0 NON-ACADEMIC 01/2003- 12/2004 32 * 2.0 SCIENCE/TECHNOLOGY
Course Number Course Title Delivery Method CTX-1222 (NEW HORIZONS) CLASSROOM CUSTOMER CARE FOR SERVICE TECHNICIANS CLASSROOM CUSTOMER CARE SCENARIOS FOR SERVICE TECHNICIANS CLASSROOM CUSTOMER ENGAGEMENT LIFECYCLE CLASSROOM CUSTOMER ENGAGEMENT LIFECYCLE TEST CLASSROOM CUSTOMER NETWORK SUPPORT SYSTEM AND PROCESS TRG CLASSROOM CUSTOMER PREMISE EQUIPMENT (CPE) PRODUCT CATALOG CLASSROOM CUSTOMER PREMISE EQUIPMENT (CPE) SYSTEM CLASSROOM CUSTOMER SERVICE SKILLS - CPE CLASSROOM CUSTOMERS, CONFLICT AND COLLABORATION (SKILLSOFT PROFESSIONAL SKILLS LIBRARY) CLASSROOM DATA COMMUNICATION ESSENTIALS CLASSROOM DATA COMMUNICATIONS: NETWORKS AND STANDARDS (SKILLSOFT TECHNOLOGY LIBRARY) CLASSROOM DATA COMMUNICATIONS: SIGNALS AND SYSTEMS (SKILLSOFT TECHNOLOGY LIBRARY) CLASSROOM DATA CONTRACT IMPLEMENTATION DATA MODELING: DEVELOP DEPTH TO YOUR CLASSROOM MODELS (72008) CLASSROOM DATA ORDER KEYING AND SUBMISSION CLASSROOM DATABASE FUNDAMENTALS (SKILLSOFT TECHNOLOGY LIBRARY) CLASSROOM DATABASE MANAGEMENT (SKILLSOFT TECHNOLOGY LIBRARY) CLASSROOM DATAVIEW FOR CORE TEAM DAVID SNAVELY SPRINT PCS RF-CDMA CLASSROOM ENGINEERING FUNDAMENTALS (RF100) CLASSROOM Course Year Course Length Applicable Hours Credits Recommended University of Phoenix Equivalency 01/2003- 12/2004 32 * 0 NON-ACADEMIC 01/2003- 12/2004 16 * 1.0 INTERDISCIPLINARY/ ELECTIVE 01/2003- 12/2004 4 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 4 * COMBINABLE 01/2003- 12/2004 1 * COMBINABLE INTERDISCIPLINARY/ ELECTIVE INTERDISCIPLINARY/ ELECTIVE 01/2003- 12/2004 4 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 1 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 1 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 2 * COMBINABLE 01/2003- 12/2004 4 * COMBINABLE INTERDISCIPLINARY/ ELECTIVE INTERDISCIPLINARY/ ELECTIVE 01/2003- 12/2004 10 * 0.5 SCIENCE/TECHNOLOGY 01/2003- 12/2004 01/2003- 5 * COMBINABLE SCIENCE/TECHNOLOGY 12/2004 5 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 4 * COMBINABLE INTERDISCIPLINARY/ ELECTIVE 01/2003- 12/2004 6 * COMBINABLE SCIENCE/TECHNOLOGY 01/2003- 12/2004 8 * 0.5 INTERDISCIPLINARY/ ELECTIVE 01/2003- 12/2004 01/2003- 6 * COMBINABLE SCIENCE/TECHNOLOGY 12/2004 01/2003- 3 * COMBINABLE SCIENCE/TECHNOLOGY 12/2004 01/2003- 2 * COMBINABLE SCIENCE/TECHNOLOGY 12/2004 40 * 2.5 SCIENCE/TECHNOLOGY
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