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MonitorMagic Implementation Guide Version 1.0, October 2004 3. Deploying a MonitorMagic service The next step in implementing MonitorMagic is to choose a computer which will run the MonitorMagic service. In the recommend setup where all monitoring will be performed using the “agentless” setup, where no services will be installed on target computers, a dedicated computer must be assigned to host the MonitorMagic service and optionally also the SQL or MSDE database. To install a service, browse the network tree, then right-click the computer and choose “Setup Service...”. When installing a MonitorMagic, click the “Advanced” button and make sure you understand the available options. More information on these options is listed on the next page. © 2004, Tools4ever – www.tools4ever.com, Page 2 of 23
MonitorMagic Implementation Guide Version 1.0, October 2004 Additional service installation options (Advanced section): User name This is the Windows 2000 or Windows NT user account name which will be used by the MonitorMagic service. If the account does not exist MonitorMagic will create it with the password specified in the next field. By default, MonitorMagic will create the account MonitorMagicSvcAccnt in the domain you are logged on to. If the account already exists the password specified in the next field must be correct. Otherwise, the MonitorMagic service will not start. The syntax of the service account specification is DOMAIN\ACCOUNTNAME. For Windows 2000 domains you must use the NETBIOS domain name. If you want to use a local machine account, e.g. not a domain account but a Windows NT 4.0 workstation or Windows 2000 Professional account name, you should use the syntax \\COMPUTERNAME\ACCOUNTNAME. When upgrading, this field is not used. Password The password of the service account specified in the field User name. If the specified User name already exists the password must be correct. If MonitorMagic creates the account, the password of the new account is specified in this field. When upgrading, this field is not used. Group (Service account group membership) The MonitorMagic service account will be added to this group. By default, the Domain Admins group is used. This setting is used to grant the MonitorMagic service sufficient access rights to retrieve information from all monitored objects and to execute alarm actions. If the MonitorMagic service account does not have sufficient access rights error messages will appear in the computer Application event log, and in the MonitorMagic client window. Group (MonitorMagic administrator group) This group is used to specify the user accounts that are allowed to configure the MonitorMagic service. By default, the group is set to the local administrators group. The way this is organized is comparable to the way you setup access control for files and directories. When the installation completes successfully, the client will automatically connect to the new MonitorMagic service, thereby opening a monitor window as shown in the screenshot below: © 2004, Tools4ever – www.tools4ever.com, Page 3 of 23
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