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Health systems in transition<br />

<strong>Latvia</strong><br />

•<br />

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192<br />

hospitals (emergency departments);<br />

the CEDM, a state-run, specialized medical service that covers only those<br />

cases when a CEDM specialist is called in by one of the hospitals, once<br />

it has been established that the institution’s own efforts and resources are<br />

insufficient to save the life of the patient. The surgical brigades of the CEDM<br />

come to help their colleagues in various district hospitals. They perform<br />

complicated spinal, neurosurgical and other urgent operations in hospitals,<br />

help to transport patients to the hospitals, and perform the crucial functions<br />

to sustain life while transporting victims. In cases in which the patients,<br />

their relatives or employers wishing to receive more qualified medical care<br />

call in the specialists of the CEDM themselves, the State does not cover the<br />

expenses. To ensure the rights of the patients to freely choose and receive<br />

highly qualified medical care, the CEDM also offers services paid by the<br />

patient and provides specialized medical care to patients both within and<br />

outside the borders of <strong>Latvia</strong>.<br />

An individual can receive emergency care services at 43 medical institutions<br />

contracted by SCHIA (hospitals have structural units of EMA teams or<br />

EMA services). Emergency care is available 24 hours a day. In Riga there<br />

are specialized emergency teams (intensive care, cardiological, psychiatric,<br />

children’s intensive therapy, etc.); elsewhere, there is usually one doctor and<br />

doctor’s assistant and the driver; in rural areas, there is a doctor and doctor’s<br />

assistant (in nine districts of <strong>Latvia</strong>), or two doctor’s assistants and the driver<br />

(in 17 districts of <strong>Latvia</strong>). EMA is provided to people whose life or health is<br />

in a hazardous and critical condition by specially prepared (trained, equipped)<br />

individuals with a relevant qualification in medicine.<br />

In case of emergency, one must call an ambulance (03 or 112), or go to the<br />

emergency reception of a hospital. Transport by ambulance is free of charge<br />

for patients.<br />

Key standards for ambulance services include:<br />

• responding to 75% of calls within 15 minutes in cities and towns (in reality<br />

from 4 to 15 minutes, on average 8 minutes);<br />

• responding to 75% of calls within 25 minutes in rural areas (in reality from<br />

15 to 45 minutes, on average 22 minutes).<br />

The majority of primary emergency care involves sudden illnesses and acute<br />

conditions (64.8% of cases in 2003 and 63.0% in 2004). The second largest<br />

part of such care involves traumas and accidents (21.1% in 2003 and 22.4% in<br />

2004) (HSMTSA 2005, HSMTSA 2006).<br />

Hospitals which have structural units of EMA teams and EMA services are<br />

contracted by the SCHIA, which finances these services from the health care<br />

budget. The contracts include:

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