42ZV650U 47ZV650U 55ZV650U Integrated High Definition LCD ...

•If you are unable to tune digital channels, check the antenna
configuration (- page 37). If you are still unable to tune
digital channels, clear all channels from the channel list
and reprogram channels into the channel memory
(- page 37). If you are still unable to tune digital channels,
use the Reset Factory Defaults procedure (- page 40). Also
see “TV stops responding to controls” and “Other problems”
(- page 71).
Closed caption problems
•If the program or video you selected is not closed-captioned,
no captions will display.
•If text is not available, a black rectangle may appear. If this
happens, turn off the closed caption feature (- page 50).
•A closed-caption signal may not display correctly in the
following situations: a) when a videotape has been dubbed;
b) when the signal reception is weak; or c) when the signal
reception is nonstandard (- page 50).
Rating blocking (V-Chip) problems
•If you forget your PIN code: While the PIN code entering
screen is displayed, press E four times within 5 seconds.
The PIN code you previously stored will be cleared
(- page 53).
•The V-Chip feature is available for the U.S. V-Chip system
only (- page 54).
No REGZA-LINK operation
•The REGZA-LINK feature is available for Toshiba REGZA-
LINK compatible devices.
•Make sure the HDMI cables with the HDMI Logo
( ) are used.
•When the connected REGZA-LINK device does not work
correctly after you have changed settings of the device, turn
off your TV and unplug the power cord, then plug and turn
on again.
•If several devices are connected, REGZA-LINK feature may
not operate properly.
•Read the instruction manual furnished with the connected
REGZA-LINK device.
HDMI problems
For HDMI cables
•Make sure the HDMI cables with the HDMI Logo
( ) are used (- page 12).
For Deep Color
•You should need to use High Speed HDMI cable to work
properly. Normal HDMI cable or DVI cable may not work with
this option (- page 16).
For Legacy HDMI source
•Some of legacy HDMI sources may not work properly with
latest HDMI TV products, due to new standard adoption.
Please try to set Off the HDMI settings (Deep Color, Lip Sync,
RGB Range, INSTAPORT) (- page 61). Your legacy HDMI
source should operate properly with this TV products.
Media Player problems
•Make sure that devices are connected correctly.
•If you connect a USB device with separate cable or through
USB hub, the TV does not recognize the USB device.
72
Chapter 8: Troubleshooting