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Client-Centred Rehabilitation - Arthritis Community Research ...

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1) autonomy / choice: each client is a<br />

unique individual who should be<br />

afforded information provided in a<br />

format understandable to them and<br />

upon which they may base their<br />

choice;<br />

2) partnership and responsibility:<br />

there is a shift in power from the<br />

traditional medical paradigm such that<br />

both therapist and client work<br />

collaboratively, sharing responsibility<br />

in the provision of information,<br />

establishment of goals, selection of<br />

treatment and evaluation of outcomes;<br />

3) enablement: there is a shift in<br />

paradigm from the traditional<br />

medical model of remediation to<br />

one of prevention, remediation,<br />

development or maintenance of<br />

occupational performance<br />

established collaboratively;<br />

4) contextual congruence:<br />

consideration of the context in<br />

which a client lives (clients= roles,<br />

interests, environments and<br />

culture) are central to clientcentred<br />

occupational therapy<br />

practice;<br />

5) accessibility and flexibility:<br />

services are provided in a timely,<br />

accessible manner which are<br />

constructed to meet the clients<br />

needs;<br />

6) respect for diversity: demonstrates<br />

respect for client values, and<br />

therapist does not impose his/her<br />

values<br />

The Canadian Association of Occupational<br />

Therapists identified twelve guiding<br />

principles in client-centred practice:<br />

11<br />

♦ base practice on clients= values,<br />

meaning, and choice as much as<br />

possible<br />

♦ listen to clients= visions<br />

♦ facilitate processes for clients<br />

envisioning what might be possible<br />

♦ support clients to examine risks and<br />

consequences<br />

♦ support clients to succeed, but also to<br />

risk and fail<br />

♦ respect clients= own styles of coping<br />

or bringing about change<br />

♦ guide clients to identify needs from<br />

their own perspective<br />

♦ facilitate clients to choose outcomes<br />

that they define as meaningful even<br />

if the occupational therapist does not<br />

agree<br />

♦ encourage and actively facilitate<br />

clients to participate in decisionmaking<br />

partnerships in therapy,<br />

program planning, and policy<br />

formation<br />

♦ provide information that will answer<br />

clients= questions in making choices<br />

♦ offer services that do not overwhelm<br />

clients with bureaucracy<br />

♦ foster open, clear communication<br />

♦ invite clients to use their strengths<br />

and natural community supports<br />

(p. 51, CAOT, 1997)<br />

2.3.1.2 Barriers to <strong>Client</strong>-<strong>Centred</strong><br />

Practice in Occupational Therapy<br />

Barriers to the implementation of a clientcentred<br />

practice in the occupational therapy<br />

literature may be summarized as being<br />

related to the client, the therapist, and/or the<br />

organization (Law et al., 1995; Wilkins,<br />

Pollock, Rochon and Law, in press).<br />

Sumsion and Smyth (2000) conducted a<br />

study using a postal questionnaire among 60<br />

occupational therapists in the United<br />

Kingdom in which therapists rated (5-point

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