Client-Centred Rehabilitation - Arthritis Community Research ...

45
Coordination/
Continuity
Client has key contact on team (primary
conduit of information) and knows the
roles and responsibilities of each team
member at each stage of the rehabilitation
process.
• Can identify which person is
responsible for coordinating
service.
• Client given a choice of
community resources and
supports including those with
others with same condition.
• Client is given description of
service offered and who pays
for it, options for service are
presented if available
• WASCANA
• evidence that the client can
initiate contact - reactivate
Physical
comfort
Includes appropriate pain management,
comfortable physical environment. Needs
to be developed further through focus
groups.
The Picker Institute has identified eight
dimensions covering aspects of the
physical environment that are most
important to the client’s experience.
- Facilitates a connection to staff and
caregivers
- Conductive to a sense of well being
- Convenient and accessible
- Promotes confidentiality and privacy
- Caring of the family
- Considerate of impairments
- Facilitates coonection to outside
world
- Safe and secure (Fowler et al, 1999)
• WASCANA