Client-Centred Rehabilitation - Arthritis Community Research ...

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What made the experience more
difficult?
2) Client-centred care means that the
services are organized around the needs
of the client, and not the health
professionals. Would you say that that
describes your experiences in
rehabilitation? Why/why not? (Probe
into areas of screening, goal setting,
referral, and community linkages)
3) To what extent did you feel that you
were included in the decisions being
made about your rehabilitation? Did you
feel that your individual concerns were
addressed? What did the professionals
do that made you feel that way?
4) How would you change the
rehabilitation services you received to
make them more client-centred? What
would you keep the same?
3.1.5 Analysis
Data were analyzed using a Constant
Comparative Approach (Strauss and Corbin,
1990). A coding scheme was developed
using an iterative, inductive approach. The
PI did initial open-coding of the focus
groups and developed a preliminary coding
scheme. Two research associates then each
coded a focus group using this coding
scheme. The PI and the two research
associates then met to compare and contrast
codes to finalize the coding scheme. Once a
satisfactory level of agreement was reached,
two researchers coded each focus group.
They subsequently met to review the coding
to ensure consistency in the definitions and
interpretations of codes. The coding
scheme was also reviewed by a research
associate with a strong background in clientcentred
care who was not affiliated with the
project. Once coded, the data were entered
into Ethnograph, a qualitative data software
package. The data were then examined for
common themes within and between
participant groups.