WoolWorths holdings limited 2013 good BUsiness JoUrneY report

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SETTInG out STAKEHOLDER WHY WE ENGAGE HOW WE ENGAGE WHAT WE ENGAGE ON HOW WE HAVE RESPONDED/ ADAPTED Our NGO partners To get their input into our strategic aims. To share expertise, industry insights, local knowledge, research capabilities and networks in order to leverage change and address our Good Business Journey focus areas more effectively. Ongoing electronic and personal engagement. Formal partnerships such as our fundraising partnership with MySchool MyVillage and MyPlanet 4 , our broadbased multifaceted sustainability partnership with WWF-SA 5 and sustainable seafood partnership with WWF-SASSI 5 . Joint projects including EduPlant with Food and Trees for Africa 6 and child safety campaigns with Childsafe 6 . We are members of the United Nations Global Compact. Driving greater sustainability through our products and operations. Resource efficiency and protection. Social Development. Ongoing modifications to product strategy and range. Ongoing review of impacts in the supply chain. Greater transparency and communication. Our community To contribute to the society in which we trade. Invest in socio-economic development. Through forums and workshops, including EduPlant community workshops (see page 41). Through our Making The Difference Educational Programme curriculumlinked resources and experiential components 6 . Community outreach initiated by the Woolworths Trust as well as individual stores 6 . Education and capacity building on relevant community issues, such as food security, nutrition and child safety. Our Good Business Journey. Refinement of our Corporate Social Investment (CSI) strategy and approach to ensure that we make the most meaningful and sustainable difference in our communities. 4 MySchool MyVillage MyPlanet can be found on page 41 5 WWF-SA Partnership case study can be found on page 30 6 Corporate Social Investment can be found from page 39 2013 GOOD BUSINESS JOURNEY / WHL 23
SETTInG out STAKEHOLDER WHY WE ENGAGE HOW WE ENGAGE WHAT WE ENGAGE ON HOW WE HAVE RESPONDED/ ADAPTED Our shareholders and investors To create an informed perception of Woolworths, ensure more accurate expectations and create a positive investment environment. Annual general meeting/general meetings. Biannual analysts’ results review. Individual, documented analysts’ meetings and store walkabouts. Webcasts and updates on our Woolworths Holdings website (www. woolworthsholdings. co.za). Integrated Annual Report. Participation in the Dow Jones World Sustainability Index, JSE Socially Responsible Investment (SRI) Index, Carbon Disclosure Project (CDP) and other assessments. Business performance. Business expectations and strategy. Economic, social and environmental risks. Progress against our Good Business Journey targets. Integrated reporting. Increased electronic communication tools. Our industry organisations To discuss and contribute to issues of mutual concern, and optimise opportunities. To strengthen our engagement with policy makers. Membership and engagement with industry bodies including National Business Initiative (NBI), Consumer Goods Forum, PETCO, PlasticsSA. Commentary and advice on emerging issues and programmes. Policy development. Retail sector related issues. Key sustainability issues. Our Good Business Journey. Consolidation of combined retail input to government. Go to www.woolworths.co.za and woolworthsholdings.co.za WHL 24 / 2013 GOOD BUSINESS JOURNEY
Page 1 and 2: Woolworths Holdings Limited 2013 GO
Page 4 and 5: CONTENTS 4 Setting out 6 10 10 10 1
Page 7 and 8: setting out KEY SUSTAINABILITY INDI
Page 9 and 10: setting out How we’re rated Woolw
Page 11 and 12: setting out ABOUT US Woolworths Hol
Page 13 and 14: setting out CEO/Chairman’s Statem
Page 15 and 16: SETTING OUT MANAGING SUSTAINABILITY
Page 17 and 18: SETTInG out GOVERNANCE OF SUSTAINAB
Page 19 and 20: SETTING OUT CONTRIBUTION TO THE SOU
Page 21 and 22: SETTInG out STAKEHOLDER ENGAGEMENT
Page 23: SETTInG out STAKEHOLDER WHY WE ENGA
Page 27 and 28: SETTInG out CASE STUDY: WOOLWORTHS
Page 29 and 30: SETTInG out GROWING OUR EMPLOYEE UN
Page 31 and 32: CASE STUDY: WOOLWORTHS AND WWF-SA
Page 33 and 34: transformation and corporate social
Page 35 and 36: Transformation and corporate social
Page 41 and 42: CASE STUDY: CHILD SAFETY Every year
Page 45 and 46: CASE STUDY: WOOLWORTHS MAKING THE D
Page 47 and 48: social 49 Our People 54 Our Custome
Page 49 and 50: Social social Entrench a culture wh
Page 51 and 52: Social formal and informal developm
Page 53 and 54: Social EMPLOYMENT BRAND Building ou
Page 55 and 56: Social Our customers OUR GOOD FOOD
Page 57 and 58: Social CASE STUDY - Food safety and
Page 59 and 60: Social our SUPPLIERs Woolworths wor
Page 61 and 62: We remain dedicated to selling prod
Page 63 and 64: ENVIRONMENT Our key initiatives und
Page 65 and 66: Environment SUSTAINABLE AGRICULTURE
Page 67 and 68: Environment CASE STUDY: GREENPAK Gr
Page 70 and 71: Environment FISHING FOR THE FUTURE
Page 73 and 74: Environment CASE STUDY: UTZ CERTIFI
Page 75 and 76:
Environment WATER South Africa is a
Page 77 and 78:
Environment WASTE By using recycled
Page 79 and 80:
Environment STORE OPERATIONS Woolwo
Page 81:
climate change and energy 84 Carbon
Page 84 and 85:
Commitment and progress Commitment
Page 86 and 87:
climate change and energy engines,
Page 88 and 89:
climate change and energy GREEN BUI
Page 90 and 91:
Comparatvie information Scope Sourc
Page 92 and 93:
Woolworths, Winter 2013
Page 94 and 95:
the broader whl group Africa GDP gr
Page 96 and 97:
the broader whl group COUNTRY ROAD
Page 98 and 99:
the broader whl group Saving Water
Page 100:
Summary of Work Performed Set out b
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