WoolWorths holdings limited 2013 good BUsiness JoUrneY report

SETTInG out
STAKEHOLDER
WHY WE
ENGAGE
HOW WE
ENGAGE
WHAT WE
ENGAGE ON
HOW WE HAVE
RESPONDED/
ADAPTED
Government and
regulators
To discuss issues
of mutual concern,
optimise opportunities
and minimise risks of
regulation and noncompliance.
To anticipate and assess
potential policy and
regulatory impact.
To share our industry
expertise and contribute
to policy formation.
Ongoing electronic and
personal engagement.
Drafting of submissions.
Participation in
research.
Meetings with and
presentations to
government ministries
such as the Departments
of Health; Trade and
Industry; Agriculture,
Forestry and Fisheries;
and Social Development.
Engagement via industry
bodies such as Nedlac,
Business Unity South
Africa (BUSA), the Retail
Association and National
Business Initiative (NBI).
Participation in
government forums
and initiatives such
as 110% Green.
Policy development.
Labour market issues
and legislation.
Food standards
and safety.
Agricultural issues.
Consumer credit and
protection issues.
The Green Economy.
Our Good Business
Journey, specifically
employment equity
and transformation,
social development
and education, and
sustainable agriculture.
Consolidation of
combined retail
positions as input
to government.
Sharing of information
on business practice
with government.
Revision of processes
to become compliant
to new legislation
such as the Consumer
Protection Act, Carbon
Tax, etc.
Alignment of our
sustainability priorities
to those issues facing
South Africa.
Committed to extending
Engen recycling
facilities as a Flagship
project to the Western
Cape Government 110%
Green initiative.
Academic
Institutions
To contribute towards
research and thus
understanding of how
to address business and
sustainability issues
better.
To share our industry
expertise and case
studies.
Participation in PhD,
Masters and Honours
level research and
surveys.
Hosting of students and
providing them with
experiential learning
opportunities.
Presentations to
students and academic
institution led events.
The role of corporate
culture in embedding
sustainability.
Reporting and
governance.
Sustainability business
issues.
Our Good
Business Journey.
Revision of students
research and
recommendations.
Participation in the
Network for Business
Sustainability (NBS) to
enable better alignment
in researching and
addressing business
sustainability issues
within Africa 1.
The media
To influence stakeholder
perceptions, build the
Woolworths brand and
market the business and
products.
Raise the profile of key
sustainability issues in
South Africa.
Ongoing electronic and
personal engagement.
Interviews and
opinion pieces.
Press releases.
Publications.
Television, specifically
3Talk, 50/50,
Top Billing.
Increased interaction
via social media.
Business and
consumer issues.
Macroeconomic issues
that affect retail.
Product information
Key sustainability
issues.
Our Good
Business Journey.
Ongoing review and
challenging of business
practices.
Improved transparency.
Improved information
provision.
4 Network for Business Sustainability
case study can be found on page 28
2013 GOOD BUSINESS JOURNEY / WHL 25