WoolWorths holdings limited 2013 good BUsiness JoUrneY report

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Environment PLASTIC BAG USAGE AND REUSABLE BAGS Woolworths is committed to reducing plastic bag usage as a way of reducing its impact on the environment, saving costs and assisting customers to save costs as well. Woolworths customers are particularly encouraged to use reusable shopping bags, thereby reducing the number of new shopping bags that need to be made. These have created an opportunity for Woolworths to preserve the environment as well as support enterprise development. Woolworths’ two main reusable bag suppliers, Isikhwama, based in Cape Town, and Gusco, based in Uitenhage, have sustained 140 jobs since the reusable bag business began eight years ago. Isikhwama employ and still recruit from the local area, semi-skilled and unskilled people, who were previously out of work. Gusco, being a cooperative, have retained the same employees. Woolworths is the first retailer to start using post-consumer PET waste (recycled Polyethylene Terephthalate bottles) to make the colourful range of fabric reusable bags. The fabric is made using 80% postconsumer waste mixed with 20% of a “low-melt binder” to ensure the bag is durable enough to carry groceries. To date, Woolworths has used 121 tonnes of fibre made from recycled PET bottles to make the fabric bags. This translates into 3.5 million bottles recycled and no longer going to landfill, and reducing carbon emissions associated with producing virgin material by 54%. It also helps create jobs – it’s estimated that some 10 000 people earn income from collecting bottles. This would not have been possible without the support and close working relationship between Woolworths, Extrupet and Propet. Reusable bag sales remain fairly strong as consumers switch from plastic bags, with almost 1,46 million bags sold (1.6 million in 2012), and a number of new designs launched. Through the designs, Woolworths aims to raise awareness around sustainability related issues such as sustainable fishing, water, sustainable farming, biodiversity and endangered wildlife. Some designs specifically raise funds to aid conservation efforts to help save Africa’s most endangered species. Since the launch of the first limited edition rhino bag in 2010, we’ve donated over R1.2 million to rhino conservation, and some R1.3 million has gone towards Cheetah, African painted dog and Vulture conservation. In 2013 Woolworths launched the “My Ocean Promise” range, in partnership with the Two Oceans Aquarium, shifting the focus to our threatened marine species. To date, Woolworth’s customers have helped raise over R3.6 million for conservation efforts to save our threatened wildlife and marine life and these bags have emphasised and educated consumers on the facts, highlighting that wherever we are in South Africa, our behaviour affects our precious wildlife. Relative plastic shopping bag usage has, however, remained stable, with 0.79 achieved during the past year. The 25% reduction target (of 1.0) had been set for 2012, off a 2007 benchmark of 1.3 plastic bags per transaction. Woolworths has targeted to halve the amount of plastic bags used in foods by 2015 (to 0.5). Woolworths’ “green carriers” food bags are made from 55% recycled plastic, harvested from post-industrial waste. The shopping bags used for clothing and general merchandise also contain 55% recycled material which is also harvested from post-industrial waste. Woolworths Is currently in the process of moving to 85% recycled post-consumer waste in our foods plastic bags. Plastic Bag usage 120 000 118 942 118 729 100 000 80 000 88 502 76 926 86 104 72 350 60 000 62 140 60 317 40 000 20 000 0 05/06 06/07 07/08 08/09 09/10 10/11 11/12 12/13 2013 GOOD BUSINESS JOURNEY / WHL 79
climate change and energy 84 Carbon Management Programme 87 Green Building Innovation 88 Carbon Footprint
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Woolworths Holdings Limited 2013 GO
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CONTENTS 4 Setting out 6 10 10 10 1
Page 7 and 8:
setting out KEY SUSTAINABILITY INDI
Page 9 and 10:
setting out How we’re rated Woolw
Page 11 and 12:
setting out ABOUT US Woolworths Hol
Page 13 and 14:
setting out CEO/Chairman’s Statem
Page 15 and 16:
SETTING OUT MANAGING SUSTAINABILITY
Page 17 and 18:
SETTInG out GOVERNANCE OF SUSTAINAB
Page 19 and 20:
SETTING OUT CONTRIBUTION TO THE SOU
Page 21 and 22:
SETTInG out STAKEHOLDER ENGAGEMENT
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SETTInG out STAKEHOLDER WHY WE ENGA
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SETTInG out STAKEHOLDER WHY WE ENGA
Page 27 and 28:
SETTInG out CASE STUDY: WOOLWORTHS
Page 29 and 30: SETTInG out GROWING OUR EMPLOYEE UN
Page 31 and 32: CASE STUDY: WOOLWORTHS AND WWF-SA
Page 33 and 34: transformation and corporate social
Page 35 and 36: Transformation and corporate social
Page 41 and 42: CASE STUDY: CHILD SAFETY Every year
Page 45 and 46: CASE STUDY: WOOLWORTHS MAKING THE D
Page 47 and 48: social 49 Our People 54 Our Custome
Page 49 and 50: Social social Entrench a culture wh
Page 51 and 52: Social formal and informal developm
Page 53 and 54: Social EMPLOYMENT BRAND Building ou
Page 55 and 56: Social Our customers OUR GOOD FOOD
Page 57 and 58: Social CASE STUDY - Food safety and
Page 59 and 60: Social our SUPPLIERs Woolworths wor
Page 61 and 62: We remain dedicated to selling prod
Page 63 and 64: ENVIRONMENT Our key initiatives und
Page 65 and 66: Environment SUSTAINABLE AGRICULTURE
Page 67 and 68: Environment CASE STUDY: GREENPAK Gr
Page 70 and 71: Environment FISHING FOR THE FUTURE
Page 73 and 74: Environment CASE STUDY: UTZ CERTIFI
Page 75 and 76: Environment WATER South Africa is a
Page 77 and 78: Environment WASTE By using recycled
Page 79: Environment STORE OPERATIONS Woolwo
Page 84 and 85: Commitment and progress Commitment
Page 86 and 87: climate change and energy engines,
Page 88 and 89: climate change and energy GREEN BUI
Page 90 and 91: Comparatvie information Scope Sourc
Page 92 and 93: Woolworths, Winter 2013
Page 94 and 95: the broader whl group Africa GDP gr
Page 96 and 97: the broader whl group COUNTRY ROAD
Page 98 and 99: the broader whl group Saving Water
Page 100: Summary of Work Performed Set out b
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