ANNUAL REPORT 2011 - AXA Assistance
ANNUAL REPORT 2011 - AXA Assistance
ANNUAL REPORT 2011 - AXA Assistance
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esponsibility for psychosocial risks, with<br />
the emergence of increasingly strict<br />
regulations requiring employers to<br />
provide employees with access to<br />
prevention, diagnosis and treatment.<br />
<strong>AXA</strong> <strong>Assistance</strong> is supporting this trend<br />
with the development of support<br />
systems offered either directly or via its<br />
partners. These include the EAP<br />
(Employee <strong>Assistance</strong> Programme)<br />
incorporated into the “Corporate<br />
mobility” package, which provides<br />
face-to-face and telephone-based<br />
psychological counselling.<br />
13 %<br />
OF OUR<br />
BUSINESS<br />
COMES<br />
FROM HEALTH<br />
ASSISTANCE<br />
aA PROMISING OUTLOOK<br />
Over and above this existing diversity of products<br />
and services, 2012 looks like being the year of<br />
innovations for the Health Business Line, which aims<br />
to establish its status as the recognised expert in<br />
international and domestic healthcare. It’s a<br />
challenge in which <strong>AXA</strong> <strong>Assistance</strong> intends to<br />
succeed brilliantly.<br />
AMERICAS<br />
HUMANITARIAN<br />
AID FOR PANAMA:<br />
A QUESTION OF<br />
SOCIAL RESPONSIBILITY<br />
On 1 January, <strong>AXA</strong> <strong>Assistance</strong> was appointed by the Panamanian Health<br />
Ministry to provide assistance for population groups living in a remote and<br />
mountainous province of the country with no healthcare structure.<br />
“As part of this programme funded by the<br />
World Bank, <strong>AXA</strong> <strong>Assistance</strong> provided its<br />
expertise in medical network management,<br />
as well as 50 employees to visit the villages<br />
concerned and supply help and support to<br />
their underprivileged residents: it’s a really<br />
good illustration of the social responsibility<br />
aspects of assistance provision,” explains<br />
Bernard Ferrand, Regional CEO of Americas.<br />
As a result of the work done by the teams of<br />
<strong>AXA</strong> <strong>Assistance</strong>, nearly 25,000 people living in<br />
these particularly isolated regions now have<br />
access to basic medical care (vaccination,<br />
pregnancy care and obstetrics, paediatrics,<br />
etc.), screening and treatment for serious<br />
illnesses (malaria, tuberculosis, etc.) and<br />
education programmes (in nutrition and<br />
preventive health measures).<br />
<strong>AXA</strong> ASSISTANCEq<strong>2011</strong> <strong>ANNUAL</strong> <strong>REPORT</strong>_39