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ANNUAL REPORT 2011 - AXA Assistance

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esponsibility for psychosocial risks, with<br />

the emergence of increasingly strict<br />

regulations requiring employers to<br />

provide employees with access to<br />

prevention, diagnosis and treatment.<br />

<strong>AXA</strong> <strong>Assistance</strong> is supporting this trend<br />

with the development of support<br />

systems offered either directly or via its<br />

partners. These include the EAP<br />

(Employee <strong>Assistance</strong> Programme)<br />

incorporated into the “Corporate<br />

mobility” package, which provides<br />

face-to-face and telephone-based<br />

psychological counselling.<br />

13 %<br />

OF OUR<br />

BUSINESS<br />

COMES<br />

FROM HEALTH<br />

ASSISTANCE<br />

aA PROMISING OUTLOOK<br />

Over and above this existing diversity of products<br />

and services, 2012 looks like being the year of<br />

innovations for the Health Business Line, which aims<br />

to establish its status as the recognised expert in<br />

international and domestic healthcare. It’s a<br />

challenge in which <strong>AXA</strong> <strong>Assistance</strong> intends to<br />

succeed brilliantly.<br />

AMERICAS<br />

HUMANITARIAN<br />

AID FOR PANAMA:<br />

A QUESTION OF<br />

SOCIAL RESPONSIBILITY<br />

On 1 January, <strong>AXA</strong> <strong>Assistance</strong> was appointed by the Panamanian Health<br />

Ministry to provide assistance for population groups living in a remote and<br />

mountainous province of the country with no healthcare structure.<br />

“As part of this programme funded by the<br />

World Bank, <strong>AXA</strong> <strong>Assistance</strong> provided its<br />

expertise in medical network management,<br />

as well as 50 employees to visit the villages<br />

concerned and supply help and support to<br />

their underprivileged residents: it’s a really<br />

good illustration of the social responsibility<br />

aspects of assistance provision,” explains<br />

Bernard Ferrand, Regional CEO of Americas.<br />

As a result of the work done by the teams of<br />

<strong>AXA</strong> <strong>Assistance</strong>, nearly 25,000 people living in<br />

these particularly isolated regions now have<br />

access to basic medical care (vaccination,<br />

pregnancy care and obstetrics, paediatrics,<br />

etc.), screening and treatment for serious<br />

illnesses (malaria, tuberculosis, etc.) and<br />

education programmes (in nutrition and<br />

preventive health measures).<br />

<strong>AXA</strong> ASSISTANCEq<strong>2011</strong> <strong>ANNUAL</strong> <strong>REPORT</strong>_39

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