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From Persecution to Prison - Bellevue/NYU Program for Survivors of ...

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that effect. These <strong>of</strong>ficers should have a clear job description with certainskills required <strong>for</strong> interviewing non-citizens arriving without proper documentation.For example, they should be educated in country conditions,types <strong>of</strong> conflict and <strong>for</strong>ms <strong>of</strong> persecution and why individuals fleeing persecutionmight not have proper documentation.Airport immigration staff should be educated about traumatic eventsasylum seekers may have experienced, such as <strong>to</strong>rture, and how suchtrauma can affect individuals, including the manner in which they mayrespond <strong>to</strong> government <strong>of</strong>ficials. Officers should be taught effective andempathic communication techniques <strong>for</strong> eliciting in<strong>for</strong>mation from asylumseekers, given the impact that trauma may have on a victim’s ability <strong>to</strong>effectively narrate their experience. Effective models <strong>for</strong> such trainingshave been developed and are utilized by the Asylum Officers Training <strong>Program</strong>as part <strong>of</strong> the basic training that all asylum <strong>of</strong>ficers now receive. 399Ensure that Asylum Seekers can Communicate in Their Own LanguagesWhen Speaking with Immigration OfficialsWithout the ability <strong>to</strong> communicate in the languages spoken by asylumseekers, the DHS cannot treat these individuals fairly and humanely. Whilethe telephone translation service is <strong>of</strong>ten utilized, it apparently is not uni<strong>for</strong>mlyused or available. In at least two cases documented in this study,asylum seekers reported that employees <strong>of</strong> national airlines from the countriesasylum seekers fled from were used as interpreters. Study participantsreported that these interpreters either mistranslated or <strong>to</strong>ld the asylumseeker not <strong>to</strong> seek asylum. DHS must not rely on airline employees or othertransla<strong>to</strong>rs <strong>of</strong> convenience who could have connections <strong>to</strong> the governmentthe asylum seeker is fleeing, or are otherwise inappropriate. 400 Immigration<strong>of</strong>ficials need <strong>to</strong> ensure that appropriate translation services are available atall times, with the transla<strong>to</strong>r instructed, in the presence <strong>of</strong> the asylumseeker, <strong>to</strong> maintain the confidentiality <strong>of</strong> the interview and <strong>to</strong> translate onlywhat is said without interjecting commentary.Conduct Interviews with Appropriate PrivacyMany study participants recounted the painful and disturbing process <strong>of</strong>speaking <strong>of</strong> rape, <strong>to</strong>rture, and other abuses in a line or at a public counter.When it is established that someone is describing events related <strong>to</strong> persecutionor the quest <strong>for</strong> asylum, the DHS <strong>of</strong>ficer should conduct the inter-399Schmitt, E. “INS Agents Being Taught How <strong>to</strong> Assess Torture Pleas.” The New YorkTimes. December 21, 1997 p. 1.400Persons who potentially have biases, such as airline employees are prohibited by the InternationalReligious Freedom Act from translating in such situations. See Annual Report <strong>of</strong> theUS Commission on International Religious Freedom, May 2002, p.38, available atwww.uscirf.gov/reports/02AnnualRpt/2002report.pdf, accessed on 12 June 03.188 FROM PERSECUTION TO PRISON

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