Quality Award Brochure 2011-a4.p65 - Hong Kong Management ...
Quality Award Brochure 2011-a4.p65 - Hong Kong Management ...
Quality Award Brochure 2011-a4.p65 - Hong Kong Management ...
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TABLE OF CONTENTSI. ABOUT THE AWARD .................................................................................................... 2 - 41. Introduction2. Entering Categories3. Benefits to Applicants4. Criteria for Judging5. People and Organization6. Important Policies7. <strong>Award</strong> Presentation Dinner8. The <strong>Award</strong> in Relation to Other International <strong>Award</strong>sII. THE PRESTIGIOUS QUALITY AWARD .............................................................................5 - 101. <strong>Award</strong>s and Recognition2. Eligibility3. Application and Assessment Procedure4. Guidelines on the Initial Submission5. Guidelines on the Final SubmissionIII. SPECIAL AWARD FOR SMEs ....................................................................................... 11 - 141. Introduction2. <strong>Award</strong>s and Recognition3. Eligibility4. Application and Assessment Procedure5. Guidelines on the SME Written SubmissionIV. AWARD CRITERIA IN DETAIL ..................................................................................... 15 - 401. Seven Criteria2. <strong>Award</strong> Criteria Framework3. Marking Scheme with Item Listing and Point Values4. Areas to Address and Point Values5. Scoring GuidelinesV. AWARD SPONSORS & SUPPORTING UNIT .................................................................. 41 - 48VI. THE TROPHY .................................................................................................................. 49* Chinese version of the <strong>Award</strong> <strong>Brochure</strong> can be downloaded at http://www.hkma.org.hk/qa