Rider's Guide - RTC Regional Transportation Commission

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<strong>RTC</strong> ACCESS Special ServicesSubscription ServiceSubscription service (a “standing ride”) is providedon a regular basis to or from the same location atthe same time, one or more times a week. Onereservation covers all rides. Subscription servicehas limited availability and is only for trips that beginand end within the ADA area.Subscription service does not operate on majorholidays. If you have a subscription ride that fallson a holiday and you wish to travel, schedule itseparately with <strong>RTC</strong> ACCESS reservations.No subscription service on these holidays:• New Year’s Day• Martin Luther King Jr. Day• Presidents’ Day• Memorial Day• Independence Day• Labor Day• Nevada Day• Veterans Day• Thanksgiving Day• Family Day• Christmas Day
Subscription riders may cancel pick-ups for up to2 weeks due to vacations or other reasons. Be sureto tell the reservationist the date you want to restartsubscription service.Shopper RoutesShopper routes operate Monday through Fridayfrom 8:45 a.m. to 3:00 p.m. in specific geographicareas where there is a high demand. Shopperroutes provide same day service to popularlocations within those areas. Shopper routeboundaries and days of service may change asdemand in specific areas change. There are4 shopper routes:• Route 650 covers northeast RenoMcCarran BlvdMcCarran Blvd395Boundaries ofShopper Route 65014th St445Sullivan LnPyramid Blvd395Oddie BlvdN Rock BlvdTrident WayPrater Way
Page 1: Effective May 2011Rider’s GuideRT
Page 4: WELCOME ABOARD RTC ACCESSThis bookl
Page 7 and 8: QUALIFYING AND ELIGIBILITYCriteria
Page 9 and 10: Applications for RTC ACCESS ADA Par
Page 11 and 12: Service AreaRTC ACCESS serves a 250
Page 13 and 14: • To be at a destination at a spe
Page 15: Taking Your RTC ACCESS Trip• RTC
Page 19 and 20: Wells AveLiberty/RylandMill StSkyli
Page 21 and 22: Will-Call Rides — Medical Return
Page 23 and 24: Companions, Attendants and Children
Page 25 and 26: • Seat belts must be worn at all
Page 27 and 28: RTC ACCESS service may be suspended
Page 29 and 30: • If a person has 10 or more no-s
Page 31 and 32: 2. RTC ACCESS management will commu
Page 33 and 34: Appeal of Service Suspension:An ind
Page 35 and 36: Mail to:Paratransit AdministratorRe

Rider's Guide - RTC Regional Transportation Commission

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