Rider's Guide - RTC Regional Transportation Commission

Eligibility EvaluationAll new and renewing applicants for eligibilityare to complete an application, have in-personevaluations and may be required to provide amedical professional’s verification of disability.The eligibility evaluations may include afunctional assessment for physical abilities orcognitive abilities as related to using the RTC RIDEtransit system independently.Eligibility is for up to 3 years and may beunconditional or limited to certain conditionssuch as when carrying packages. Conditionaleligibility includes “feeder service” or paratransitto connect to RTC RIDE transit buses. Feederservice rides are free and can be requested byall clients.If your eligibility is approved, your RTC ACCESSID will be mailed to you. This card must be shownto the driver each time you ride. Allow up to 21 daysfrom your evaluation for the eligibility process.If your eligibility is limited or denied, you may appealthe decision.If you are approved to ride RTC ACCESS, it isyour responsibility to notify both RTC ACCESSreservations and customer service of address orother changes in personal information.