Rider's Guide - RTC Regional Transportation Commission

• Seat belts must be worn at all times.• Playing radios or noise generating equipmenton RTC ACCESS vans is prohibited.• Cooperate with RTC ACCESS drivers andfollow their instructions.• Show the driver your valid RTC ACCESS IDCard each time you board.• Give the driver your ticket(s) each time you board.• Contact RTC ACCESS Customer Service for arenewal application at least 2 months before youreligibility expires.• RTC ACCESS is a shared ride service like a busso allow extra travel time.• Trips are provided on a first-come, first-servedbasis and are not prioritized by purpose.• RTC ACCESS cannot make trip changes onthe day of travel.• RTC ACCESS drivers are paid employees andare not permitted to accept tips.• Standees are permitted on the lift; just tell theoperator you need to ride the lift.• RTC ACCESS will transport individuals withrespirators or portable oxygen supplies consistentwith applicable U.S. Department of Transportationrules.