Rider's Guide - RTC Regional Transportation Commission

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Military RdMoya BlvdLemmon Dr395W 7th AveBoundaries ofShopper Route 680N Virginia St395Sun Valley DrPyramid HwyEl Rancho DrSparks BlvdN McCarran Blvd651Oddie Blvd445• Route 680 covers the North ValleysFor more information, call RTC ACCESSreservations at 348-5438.Feeder ServiceFree “feeder service” is available to all RTCACCESS clients. RTC ACCESS will transportbetween your trip origin or destination and an RTCRIDE bus stop. You pay $0.50 on RTC RIDE andnothing on RTC ACCESS. Request feeder servicerides when you schedule your trips.
Will-Call Rides — Medical Return Trips OnlyRTC ACCESS offers pre-scheduled Will-Callreturn rides from medical trips to home for twicethe regular fare, payable by using 2 RTCACCESS tickets (inside the ADA area). Theserides are for people who don’t know when they willbe ready after medical appointments and wish tocall after the appointment for pick-up. Will-Callrides to or from the non-ADA area will be charged4 tickets. Will-Call rides are scheduled at thetime the rides are reserved. RTC ACCESSreservationists will ask whether you want toschedule a regular return trip or a Will-Call pick-up.If you select a Will-Call ride, RTC ACCESS willpick you up within 1 hour of being notified you areready. If they are later than 1 hour, you will only becharged the usual fare.Canceling or Rescheduling Your TripCancellations must be made earlier than one hourbefore your pick-up on the day of your trip. Tocancel, call the Cancel Line (348-0444). If youneed to cancel more than 1 trip, be sure to saywhich trips you are canceling and give the trip IDnumbers. If you have scheduled more than 1trip in a day and miss any of those trips withoutcanceling, RTC ACCESS will consider you to be a“no-show”. Passengers who consistently no-showor repeatedly cancel on short notice may facesuspension of service.
Page 1: Effective May 2011Rider’s GuideRT
Page 4: WELCOME ABOARD RTC ACCESSThis bookl
Page 7 and 8: QUALIFYING AND ELIGIBILITYCriteria
Page 9 and 10: Applications for RTC ACCESS ADA Par
Page 11 and 12: Service AreaRTC ACCESS serves a 250
Page 13 and 14: • To be at a destination at a spe
Page 15 and 16: Taking Your RTC ACCESS Trip• RTC
Page 17 and 18: Subscription riders may cancel pick
Page 19: Wells AveLiberty/RylandMill StSkyli
Page 23 and 24: Companions, Attendants and Children
Page 25 and 26: • Seat belts must be worn at all
Page 27 and 28: RTC ACCESS service may be suspended
Page 29 and 30: • If a person has 10 or more no-s
Page 31 and 32: 2. RTC ACCESS management will commu
Page 33 and 34: Appeal of Service Suspension:An ind
Page 35 and 36: Mail to:Paratransit AdministratorRe

Rider's Guide - RTC Regional Transportation Commission

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