Rider's Guide - RTC Regional Transportation Commission

6. The individual and/or his or her representativewill be given an opportunity to be heard andpresent information and arguments.7. RTC ACCESS management will provide theindividual with written notification of the decisionand the reasons for it.8. If corrective action does not occur, RTCACCESS management will officially notifythe individual, by certified return-receipt mail,that RTC ACCESS can no longer providetransportation for a specified period of time.Included in this communication will be aprovision that when the individual candemonstrate that the objectionable behaviorno longer exists, RTC ACCESS service willagain be provided. There will be an appropriatetrial period of reinstatement not to exceedthree weeks.9. RTC staff will be notified in writing at all stagesof this procedure.10. If the problem continues to occur after goingthrough this disciplinary process three times,services may be terminated permanently.11. RTC and RTC ACCESS reserve the right toimmediately refuse RTC ACCESS service toan individual when necessary to protect thehealth and safety of other passengers orRTC ACCESS employees.