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USER GUIDEAPPENDIX C - TROUBLESHOOTING CONT’D36. Other problemsRead the Nera WorldPro FAQ documentavailable on CD or http://satcom.neraworld.comIf you have installed tne Nera WorldPro Software Suiteon your PC, it is available select-->start/all programs/ Nera WorldPro SuiteEXPLORER 100/110C-5
APPENDIX C - TROUBLESHOOTING CONT’DUSER GUIDEOperation problem Probable cause Action1. Unsuccessful call: Network busy•Try againNera WorldPro is notcommissioned.•Check event log for information.•Call the Net Service Provider/Distribution Partner.2. Problems with making avoice call.3. Problems with incomingvoice call.4. Problems with datacommunication:The called party is busy.”Subscriber busy” appearsin Nera WorldSet displayIncomplete dialingService not commissionedNot logged on to theInmarsat systemWrong PC settings•Wait for some time and try again.•Call another subscriber.•Always use the International prefixe.g. 004767244700.•Remember to key "#" as the last digit before startingtransmission. Not needed on Nera WorldSet.•SIM card is not accepting phone calls.•No valid GPS•Check Signal indicator•Check BGAN LaunchPad•Press Activate button and repeat the satellitepointing.•Subscriber must dial International prefix e.g.00870772420510.•Wrong MSN settings in voice device. Erase MSN indevice, or select MSN no. 20.•Voice device not properly connected to terminal.•Use BGAN LaunchPad to establish a data connection.•Verify DUN (Dial Up Network) settings. Number to dialshould be *98# (for background data via COM port)•Read Connecting to PC application guides on CD.C-6EXPLORER 100/110
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CONTENTSVoice communication via the
Page 8 and 9:
INTRODUCTION CONT’DStandard equip
Page 12 and 13:
TECHNICAL DATA CONT’DUSER GUIDENe
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TECHNICAL DATA CONT’DAC/DC adapte
Page 17 and 18:
USER GUIDETerminal modesToggling be
Page 19 and 20: USER GUIDESIM cardISDN Handset SIM
Page 21 and 22: USER GUIDEGPSThe Global Positioning
Page 23 and 24: USER GUIDESetting up,using the sign
Page 25 and 26: USER GUIDEAntenna pointingThe Inmar
Page 27 and 28: USER GUIDERegister with NetworkPres
Page 29 and 30: USER GUIDEOPERATION CONT’DCables
Page 31 and 32: USER GUIDEData connection via Ether
Page 33 and 34: USER GUIDEUsing the ISDN HandsetEna
Page 35 and 36: USER GUIDEOPERATION CONT’D3 Enter
Page 37 and 38: USER GUIDEMaking a Call1 Dial 00, c
Page 39 and 40: USER GUIDEText MessageText messages
Page 41 and 42: USER GUIDEOPERATION CONT’DISDN Ha
Page 43 and 44: USER GUIDEOPERATION CONT’DSplit o
Page 45 and 46: USER GUIDEData connection via USBUs
Page 47 and 48: USER GUIDEEnabling Bluetooth using
Page 49 and 50: USER GUIDEOPERATION CONT’DEXPLORE
Page 51 and 52: USER GUIDEEXPLORER 110 WEB MMI cont
Page 53 and 54: USER GUIDEOPERATION CONT’DBGAN La
Page 55 and 56: USER GUIDEOPERATION CONT’DStatusT
Page 57 and 58: USER GUIDEOPERATION CONT’DLaunchP
Page 59 and 60: USER GUIDEOPERATION CONT’DAudio a
Page 61 and 62: APPENDIX A - SYSTEM OVERVIEW CONT
Page 63 and 64: APPENDIX A - SYSTEM OVERVIEW CONT
Page 65 and 66: APPENDIX B - LIST OF TERMS CONT’D
Page 67 and 68: APPENDIX C - TROUBLESHOOTING CONT
Page 69: APPENDIX C - TROUBLESHOOTING CONT
Page 73: APPENDIX C - TROUBLESHOOTING CONT
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