An Anti-Oppression Framework for Child Welfare in Ontario

1. Communication2. Learning and Development3. Human Resource (HR) Practices4. Involving Service Users5. Supervision6. Working with the CommunityAnti-Oppression Framework for Child Welfare in OntarioAugust 2010The three key questions to ask within each of the six categories are:1. What processes and structures need to be in place to support AO?2. What decision-making processes are involved?3. What role do those who are accountable play?Assess Impact on Service Users throughout the ProcessThrough each of the steps, it is necessary to continually assess how decisions in this processimpact service users, e.g. intent versus impact.A well-defined organizational change process is foundational to developing action strategiesbecause it allows for the identification of intended outcomes (Step 1) as well as sets thefoundation for a purposeful, focused, transparent, and authentic dialogue that identifies andexamines solutions to challenges (Steps 2 & 3). Lastly, Step 4 involves the identification ofsupports and mechanisms required for institutional change. Involving key stakeholders,including service users, at each step increases the likelihood for anti-oppression outcomes. Italso promotes buy-in by everyone that will result in lasting and effective change. Multilevel buyinis key to legitimatizing the organizational change process.22 | P a g e