An Anti-Oppression Framework for Child Welfare in Ontario

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$Marie Collins \$

1. Communication2. Learning and Development3. Human Resource (HR) Practices4. Involving Service Users5. Supervision6. Working with the CommunityAnti-Oppression Framework for Child Welfare in OntarioAugust 2010The three key questions to ask within each of the six categories are:1. What processes and structures need to be in place to support AO?2. What decision-making processes are involved?3. What role do those who are accountable play?Assess Impact on Service Users throughout the ProcessThrough each of the steps, it is necessary to continually assess how decisions in this processimpact service users, e.g. intent versus impact.A well-defined organizational change process is foundational to developing action strategiesbecause it allows for the identification of intended outcomes (Step 1) as well as sets thefoundation for a purposeful, focused, transparent, and authentic dialogue that identifies andexamines solutions to challenges (Steps 2 & 3). Lastly, Step 4 involves the identification ofsupports and mechanisms required for institutional change. Involving key stakeholders,including service users, at each step increases the likelihood for anti-oppression outcomes. Italso promotes buy-in by everyone that will result in lasting and effective change. Multilevel buyinis key to legitimatizing the organizational change process.22 | P a g e
Anti-Oppression Framework for Child Welfare in OntarioAugust 2010The following diagram depicts the Organizational Change Process Steps 1-4.The Organizational Change ProcessIntent: What isto Be AchievedStep 1Identify theIntendedOutcome(s)Knowledge and AwarenessSkillsAttitudesAssumptionsInsitutional FactorsLevers are processess andstructures that supportinstitutional change towardsoutcomesStep 4Identify LeversAssessImpact onService UsersStep 2IdentifyPotential KeyChallengesIdentify Levers in six categories:1. Communication2. Learning and Development3. HR Practices4. Involving Service Users5. Supervision6. Working with CommunityStep 3Ask questionsIdentify Leadership andAccountability in all sixcategoriesThesequestionschallenge theStatus QuoWong &Yee, 201023 | P a g e
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Page 14 and 15: B. The Consultation ProcessPurposeA
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An Anti-Oppression Framework for Child Welfare in Ontario

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