The European e-Business Report 2004 - Berlecon Research GmbH

The European E-Business Report 2004Exhibit 2.4-5: Electronic procurement and supply chain integrationin the transport equipment industriesMake onlinepurchasesUse of onlinetechnologies* toexchangedocuments withsuppliersIT system isintegrated withthat of a supplierfor placing ordersUse an SCM(Supply ChainManagement)systemSector total (EU-5) N=501 N=501 N=501 N=501% of employment 65 55 15 19% of enterprises 30 33 5 30-9 employees 24 27 5 110-49 employees 34 42 5 150-249 employees 56 47 7 10250+ employees 64 58 16 22All (9) Sectors (EU-5) N=4516 N=4516 N=4516 N=4516% of employment 46 37 8 6% of enterprises 31 24 6 2* other than free text emailBase (100%): all enterprises. EU-5 (DE, ES, FR, IT, UK). Weighting: Figures for size-bands in % of enterprises. Figures fortotals are weighted by employment ("enterprises comprising … % of employees"). Reporting period: March/November 2003.Customer facing processesSource: e-Business W@tch (2004)According to the e-Business Survey 2003, 49% of transport equipment manufacturers in the EU-5have launched their own website. This is significantly more than the average of the 9 other industries.The difference between small and large firms is particularly evident for web presence: only 38% ofmicro-enterprises have a website, against 92% of the large companies. 34% of enterprises in thissector in the EU-5 use online technologies other than free text e-mail to exchange documents withcustomers. This share is also significantly higher in large enterprises.Exhibit 2.4-6: Electronic marketing and sales in the transport equipment industriesHave awebsiteon theInternetUse of onlinetechnologies*to exchangedocumentswithcustomersMakeonline salesAllow onlinepayment ofproductsordered… of those:Online salessystem withsecuretransactionscapabilitySector total (EU-5) N=501 N=501 N=501 N=48 N=48% of employment 89 60 17 25 50% of enterprises 49 34 8 31 500-9 employees 38 27 7 --** --**10-49 employees 64 44 7 --** --**50-249 employees 77 52 11 --** --**250+ employees 92 62 15 --** --**All (9) Sectors (EU-5) N=4516 N=4516 N=4516 N=598 N=598% of employment 66 33 16 43 59% of enterprises 35 23 10 38 46* other than free text emailBase (100%): all enterprises / enterprises making online sales. EU-5 (DE, ES, FR, IT, UK). Weighting: Figures for size-bands in% of enterprises. Figures for totals are weighted by employment ("enterprises comprising … % of employees"). ** Percentagesnot displayed because base of cases observed is too small. Reporting period: March/November 2003.Source: e-Business W@tch (2004)It is a big step for a firm to move from a mere presentation of the firm and its products to actuallyselling online. Indeed, although 49% of firms in the sector have a website, only 8% sell online. This is115